Rachel Jacobs 🇺🇦 Email & Phone Number

Las Palmas De Gran Canaria, Cn, Es

Amsterdam, Nl

Supporting Polaris through their next phase of growth as Fractional COO to define growth opportunties, as well as build out a management structure as they continue to provide world class services for industry leading brands.

San Carlos, California, Us

Providing strategic advice as the CartStars community continues to grow and crossing over our collective community of brands and agencies where it makes sense.

Annapolis , Maryland, Us

As Fractional COO, my focus is on working closely with the executive team to drive strategic initiatives, align operations with business goals, and maximize profitability. Providing executive-level guidance and oversight for operations, including project management, resource allocation, and workflow optimisation, as well as developing and implementing operational strategies, policies, and procedures to enhance efficiency, streamline processes, and ensure seamless service delivery.

Annapolis , Maryland, Us

Washington, Dc, Us

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Dover, De, Us

The best shoppable video experience on Shopify to increase engagement & boost growth for innovative eCommerce brands. Keep shoppers engaged and turn them into buyers at an +18% conversion rate using shoppable videos.

Dover, De, Us

Norwich, England, Gb

Working with Quickfire in a Board Member capacity, with a specific focus on operationalising the agency, I provide strategic insights and recommendations, participate in monthly leadership meetings and contribute to key decision-making. Collaborating with the executive leadership team to shape the agency's vision, mission, and strategic direction in alignment with market trends and industry opportunities. Board member responsibilities include offering guidance and insights on matters such as business development, market expansion, revenue generation, and client relationship management.

Leigh, England, Gb

Working with Rainy City as Fractional COO to provide executive-level guidance and oversight for operations, including project management, resource allocation, and workflow optimisation. My role requires developing and implementing operational strategies, policies, and procedures to enhance efficiency, streamline processes, and ensure seamless service delivery. As part of my responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity. I'm actively involved in the implementation of performance metrics and KPIs to monitor and measure operational effectiveness and identify areas for improvement.

New York, Ny, Us

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Ghent, Flemish Region, Be

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Montreal, Quebec, Ca

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

West End, Qld, Au

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Woodbridge, Connecticut, Us

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Opelika, Al, Us

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Antwerp, Flemish Region, Be

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Leading authority in systematizing and scaling Ecommerce agencies. Dedicated to maximizing agency efficiency and enabling agency owners to get out of the day-to-day of running their agency so they can focus on taking it to the next level.As former COO of a leading Shopify Plus agency, I've since acted as fractional-COO for over 60 Ecommerce agencies across the globe to help them implement best practice systems and processes to grow profitably. From building scalable retainer models to coaching high-performing leadership teams, I work with Ecommerce agencies to simplify the next steps in scaling their ecommerce agency.

Köln , Nordrhein-Westfalen, De

Working closely with the founder and executive leadership team at tante-e, my role is to advise on best practice systems to maximise operational efficiency across the agency. Participating on a management and leadership level, I provide insights on key growth challenges within the agencies across various departments and make recommendations on ways to improve internal systems.

After running a Shopify Plus agency as COO, I now work with ecommerce agencies internationally to help them scale their revenues using best practice strategies, processes and profitable retainers. My goal is to boost the lifetime value of your clients and the overall profitability of your agency.Pulling the agency owner out of the day to day and putting systems around the various hats they wear so they can delegate effectively and focus on leading their team to success! Working with ecommerce agency owners across the globe I see one thing in common - you lack insight on what other agencies are doing well (and not so well). Which is exactly the purpose of this monthly Ecommerce Agency Owner RoundtableThis monthly roundtable is for ecommerce agency owners only. It's a place for you to collaborate, share insights, challenges and experiences.

Mölndal, Sweden, Se

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Delft, Nl

Working with the Code team to support the leadership and management with a goal of optimising performance, enhancing productivity, and delivering exceptional client results. Joining the Mangement Team to drive the implementation of performance metrics and KPIs to monitor and measure operational effectiveness and identify areas for improvement. And working closely with leadership to identify and assess industry opportunities, operational risks, develop mitigation strategies, and ensure industry best practices.

I help ecommerce agency owners step away from the day-to-day of running an agency, so they can focus on growing their agency vs serving their clients. Leveraging my extensive agency network of more than 8k agencies internationally, I collaborate with partners to either grow their agency network or nurture their existing agency network via a series of tried-and-tested- virtual and in person events.

Sydney, Nsw, Au

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

New York, Ny, Us

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Washington, District Of Columbia, Us

As part of my NED responsibilities, I collaborate with senior management including delivery, sales, and client services, to provide strategic insights and recommendations. Additionally, I provide 1-1 mentorship with key team members to help optimise performance and enhance productivity.

Toronto, Ontario, Ca

Director of Operations for 50+ ecommerce agency Startup Slang, responsible for scaling retainer profitability and volume, as well as streamlining processes to improve efficiency on the project side of the business.

Los Angeles, Ca, Us

Working with Loop Club through high growth to exit within 18 months which required building systems, processes, and the team whilst maintaining a profitability of 30% to enable the best multiple upon exit.

Chicago , Il, Us

We build Partner Programs. We're a team of partnership-enthusiasts who work with SaaS companies to build referral and reseller partner programs and work with agencies on referral revenue enablement.As the Ecommerce Advisor, I help agencies boost their partner programs and provide consultancy on strategies to boost profitability using my 4-step Agency Growth System.

Dublin, Ie

eCAI’s mission is to promote eCommerce as the primary transaction choice for all commerce. Whether shopping for physical products, digital products and services, or business to business transactions.

London, England, Gb

Shopify Plus full-service agency, Supporting ambitious ecommerce brands who want to be industry leaders. I oversee all our retained clients, providing strategic consultation on growth strategies. I also manage all strategic partnerships, with a key focus on co-marketing strategies to maximise visibility.

Smart Bike in a tapp. Dockless bike share scheme using smart bike technology.

San Francisco, California, Us

Pixc helps eCommerce store owners turn standard product images into awesome ones by touching them up and removing the background.

Dublin, Dublin, Ie

Bsc (Hons) Adult Nursing, Adult Health Nurse/Nursing

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Royal Electrical And Mechanical Engineers (Reme)