Rachel Kahn, Ed.D. Email & Phone Number

• Lead the CCGE program, focused on supporting and co-designing micro-pathways in partnership with colleges, employers, learners, K12 institutions, and community-based organizations.
• Represent the Lab as a public thought leader on the needs of new majority learners, communication with key stakeholders (e.g., funders, national partners, SMEs), audience engagement, and dissemination of lessons.
• Supervise and support CCGE designers to ensure program milestones and goals are met.
• Manage the day-to-day CCGE activities (meetings, communications, planning, designing, budgeting, etc.).
• Partner with the Lab's Digital Transformation team in managing the CCGE data collection and analysis efforts.
• Lead diverse stakeholder groups (partners, employers, K12, and community colleges), in designing supportive workflows and managing complex projects;

• Facilitate a human-centered design process as part of the Education Design Lab's Community College Growth Engine (CCGE) by working with forward-leaning community colleges and systems to leverage innovation capacity.
• Planning and oversight of Fund projects from design to implementation, including developing and nurturing strong partnerships with various stakeholders.
• Coordinating people and processes to complete projects on time, within budget and with the desired outcomes aligned to project objectives.
• Create and design sessions, interpret design learnings, and contribute to scaling a community of practice.

• Lead and supervise workforce development department, including staff and budget.
• Developed a three-year budget and calendar to support new workforce and professional program development based on labor statistics in the State and feedback from stakeholders, including staffing and resource needs to.
• Provide supervisory oversight and leadership of the Center for Learning Engineering and the College’s two rural centers, including staffing and budget management, with a specific focus on developing growth heuristics.
• Identify and work with regional employers to develop customized workforce training solutions focused on recruitment and sustainability.
• Creating micro credentials and badging solutions for regional employers to upskill and reskill employees, and for non-profit organizations to raise awareness of their mission.
• Collaborate with regional non-profit organizations to create support services that address barriers to accessing education and employment in rural communities including resources related to child care, transportation.

Unity, Maine, United States

• Lead and managed career services, student financial services, integrated enrollment services, fundraising and marketing efforts at Unity College to ensure achievement of key-performance-indicators and revenue goals.
• Worked across all areas of the College to help develop and execute internal and external communications to all stakeholders including students, faculty, staff, alumni, and external constituents.
• Developed and implemented an integrated new enrollment services center, responsible for processing all incoming student documents and inquiries for the College.
• Provided support to President and other Chief Officers to integrate curricular and co-curricular components into a transformative and experiential learning experience for online and on-campus learners.
• Worked with the President to develop and execute an integrated career services, fundraising and philanthropy, positioning, marketing and communication plan that advanced the institution’s strategic plan and mission.
• Oversaw institutional relationships with potential major donors, including all communication strategies.

Unity, ME

• Developed new external partnerships with businesses and organizations to provide professional opportunities for Unity College students through internships and job placement.
• Partnered with businesses and organizations to create and offer customized micro-credentials to fill training and skill-gaps among employees and new audiences.
• Lead the implementation of Handshake, a career services platform to support online and residential students with internship and job placement.
• Developed and coordinate graduate school and study abroad MOUs for Unity College students.
• Consistently updated data-collection processes focused on student outcomes, to ensure intentional decision-making around Career Services engagement and offerings at all stages of the student life cycle and beyond.
• Supported strategic institutional efforts in marketing, student recruitment, student success and retention related to Career Services.

Unity, ME

• Developed and coordinated graduate school and study abroad opportunities for Unity College students
• Supported strategic institutional efforts in marketing, student recruitment, student success and retention related to Career Services
• Provided Distance Education students with all levels of career services, specific to individual student needs
• Developed and present career-related programming virtually and in-person
• Provided and administer career assessment tools
• Provided individual counseling

Unity, ME

• Developed and maintained transfer admissions student funnel.
• Used data metrics to inform recruitment strategy and market development.
• Worked with transfer students from across the United States.
• Generated applications through extensive travel, community college outreach, and networking.
• Kept in constant communication with students throughout the application process to offer support and guidance, while keeping them engaged with Unity College.
• Use of CAMS software to maintain student records and communication flow.

Albany, New York Area

• Cultivated and maintained recruitment pool of graduate students from all geographic areas
• Extensive travel to recruit graduate students
• Use of Salesforce/ TargetX as a CRM for maintaining student records and communications
• Assisted students from inquiry, through application and enrollment
• Collaborated with faculty and other administrative offices to support students and ensure their needs were being met
• Maintained all student application records

Albany, New York Area

• Advanced and refined applicant pool for New England territory.
• Extensive travel to all New England states for recruitment purposes through college fairs, high school visits, one-on-one meetings, and off-campus events.
• Use of Salesforce/TargetX as a CRM to maintain student records and communication flow.
• Collaborated with various offices to implement new recruitment strategies and include other members of campus.
• Acted as a liaison between several academic departments and the Admissions team to ensure Admissions was up to date on department changes that might impact the student experience.
• Assisted students from inquiry through application and enrollment.

Albany, New York Area

• Oversaw the daily operations of the Student Services office
• Point-of-contact for students, families, and faculty to assist students with financial aid, registration, and student account concerns
• Collaborated with various departments across campus to ensure students were well-supported
• Maintained the general Student Services email account
• Collected, organized, and maintained registration, financial aid, and student account documents
• Helped students navigate financial aid, registration, and student account processes

Troy, NY

• Point-of-contact for the Financial Aid office; phone, email, walk-in visitors
• Assisted students and families through the financial aid and verification processes
• Maintained contact with students to ensure they completed these processes in a timely manner
• Maintained all physical student financial aid records
• Prepared FASFA and NSLDS reports for financial aid packaging
• Use of Colleague to maintain student records and log communications

Washington Irving Education Center

• As a classroom teacher at the Washington Irving Education Center, I was responsible for students from grade levels 7-12 who faced behavioral and academic challenges and have had to be removed from the traditional.
• I created individualized education plans for each student, providing one-on-one attention to get them back on track academically.
• Kept in constant communication with parents, teachers, counselors, and fellow co-workers to help the students achieve optimal academic and behavioral success and prepare them for return to their regular classrooms.

• Supervised 3-5 sales-focused team members, providing training and coaching in relationship management, and sales.
• Enforced the daily use of data to communicate sales goals, consistently exceeding budgeted goals.
• Worked closely with a diverse client base to develop marketing strategies that best fit their business needs in conjunction with industry trends.
• Provided customized solutions to support my client's business development a brand advancement.
• Negotiated product pricing on behalf of my clients to offer printing solutions at a cost that ensured a sustainable partnership.

Doctor Of Education - Edd, Higher Education Leadership

Master Of Science - Ms, Higher Education/Higher Education Administration

Bachelor Of Arts (B.A.), History Education