Manage arrivals & departures, referrals & concierge services, and phone & internet sales in a timely manner to help maintain occupancy levels. Troubleshoot quest-related issues, including security matters and being point-of-contact for emergency personnel.

Teaching Assistant (TA) for Electronics Technology EET 161 - Basic Principles of DC Electronics, helping guide students through labs and answering questions regarding general coursework.

Managed and coordinated smooth day-to-day operations for an established General Contractor/Remodeler: Accounts payable & receivable, payroll & bookkeeping, employee onboarding, client scheduling, invoicing and project coordination, assisting the Project Manager with parts ordering, change orders and client meetings, updating company website and social media, visiting client homes to do before and after photography, ordering supplies, acquiring necessary permits and other documentation, and updating company Accident Prevention Plan and ensuring Emergency Plan is on every jobsite.

Repaired and restored composite (fiberglass, kevlar, etc.), thermoform and plastic kayaks and other small craft. Assisted customers with work orders and delivery of their boats.

- Configured and deployed new rental equipment software and inventory system for the business & trained staff.- Led and implemented the Snowboard buys for the 2021/2022 season.- Sized and checked out customers for their ski, snowboard, snowshoe and cross-country ski rentals.- Assisted in all operations: sales, restocking, cleaning and maintenance, basic waxing/tuning tasks, online orders and administrative responsibilities.- Updated and edited website pages and online scheduler.

Acted as point of contact during nighttime classes, ensuring quality service to students and instructors. Performed a variety of clerical and other office tasks. Secured the building at the end of business.- Collaborated on a document for instructors enabling them to have talking points for the conversation around diversity and inclusion complete with scripts and resources while reinforcing SVC’s position. Received excellent feedback from instructors and students.

Seamlessly managed all aspects of a one-doctor practice, making it run smoothly everyday. Provided a positive experience for over 100 clients each week, welcoming them and building relationships. Coordinated patient care as the doctor’s assistant on the floor, including myofascial massage. Acted as primary point of contact for the practice and performed all necessary business operations: basic accounting, scheduling, billing, purchasing, cleaning, and management of client records.

Founded Nupuri Tuneworks, a Seattle-based ski and snowboard tuning and repair shop providing professional hand tuning and maintenance services as the sole technician. Although overheard was low, the challenge of this small business was to hit the ground running with very little capital. I increased sales by creating a website and blog, utilizing social media and tailoring services for customer convenience (such as free pickup and delivery within West Seattle). In the second year, sales were up over 500%.

Managed overall maintenance, presented, collaborated and executed design ideas, coordinated purchasing, onsite vendor teams and large plant installations, and trained new staff.

Facilitated garden maintenance, managed daily tasks and inventory, worked as a liaison with the Landscape Architect, coordinated plant installations, communicated with vendors and contractors, and wrote job descriptions and proposals for future departmental changes.

Assisted Facilities Engineers on daily and long-term projects which included boom and scissor lift operation and driving, roof projects requiring harnessing, various tool operations and servicing, and cleaning interior and exterior surfaces above seven feet.

Front of house duties included ticketing, giving referrals, cash handling, assisting other departments and guest assistance online and over the phone.I was part of the founding group of staff when Chihuly Garden and Glass opened its doors in 2012. Not only did we receive and support thousands of guests, we also had to learn initial processes and adapt to changing protocols as the new exhibition developed (which continued through 2015).

Handled arrivals & departures, referrals, cash handling, phone & internet sales in a timely manner, and helped maintain occupancy levels by coordinating leases for extended stays.Applying previous guest relations experience, I balanced the needs of nightly guests alongside extended-stay residents. The night shift I often worked had additional responsibilities that came with being the point of contact for any issues or situations that arose. If a guest had a toilet overflow, we at the Front Desk fixed it. If an extended-stay guest had to abruptly leave, we made sure the transition went smoothly. If there was an emergency, we worked with local law enforcement. Maintaining the same high level of service through ever-changing situations and with different personalities was the challenge with this position.

Processed reservations and ticket sales, performed grounds maintenance, snow bike tuning & repair and supported tubing operations. Was Employee of the Month for the last month of the season.My love of snowboarding and the desire to significantly improve my skills lead me to Colorado. I worked and interacted with a variety of different people in a beautiful yet harsh winter environment at 12,000 feet each day. While we represented the fun-loving community at Keystone our obligations were the safety, well-being and service to the thousands of guests that came through that season. I learned from and adapted to the customer service challenges unique to such a resort quickly and efficiently.

Managed the creation, planning and delivery of curriculum to three junior high schools and one elementary school over the course of two years, performed voice acting for standardized test recordings, and helped coach girls’ softball.With the expectation that you will not only teach but also contribute in some way to the kids' extracurricular activities, balancing the role of teacher and friend with students while maintaining cultural practices and professional norms was of the utmost importance; progress reports and/or employee reviews were not standard during the school year, so clear, consistent communication with teachers and the Vice Principal of any given school enabled successful relationships and built trust with the Ministry of Education.