Rachel Price Email & Phone Number

San Francisco, California, Us

- Leading a talented group of designers within AI UX at Salesforce.- My primary focus is on providing ethical and trusted AI product experiences at scale, while also providing guidance and resources to support internal teams.- Partnering closely with various cross-functional stakeholders to guarantee alignment with our ethical and humane use guiding principles across our product portfolio.- Driving the AI UX Adoption & User Success efforts for Agentforce, with a focus on transparency, guardrails and customer value.- Playing a pivotal role in the delivery of trusted platform tooling and internal team guidance essential to the success of Agentforce and all AI capabilities.

Menlo Park, Ca, Us

- Build and manage the growth and development of a talented team of product designers to support various product teams across Genesys Cloud- Partner with Product and Engineering leadership across Journey Analytics, Reporting, Data Platform, and Identity (18 product teams) on the strategy and execution of the experience- Ensure our user experience team is included at every step of the product lifecycle- Work across the UX Studio Leadership to continuously improve our culture and processes

San Luis Obispo, California, Us

• Engaged and collaborative people manager; managed the growth and development of 11 team members (objective setting, provided ongoing feedback and training) across three timezones, including four direct reports• Drove major org-wide design initiatives in an accelerated environment. Partnered closely with Research, Engineering, Product, Marketing and Customer Success leadership teams to increase collaboration and impact, and provided product and program management support when needed• Led the creation, execution and related governance process of the Mindbody design system• Drove the UX strategy and execution for various product areas, including Fitness, Salon, Virtual Wellness Platform, and Consumer Marketplace

Austin, Texas, Us

• Helped lead the strategy, design and integration of experiences across the Indeed ecosystem• Worked alongside senior leadership to create a vision for the Global Billing & Payments platform, as well as the Order Management and Checkout experience• Collaborated closely with a cross-functional team to identify areas of opportunity, prioritize projects, provide guidelines, best practices, design deliverables, and mentor design team members• Advised SMB Growth, Assessments, and Platform product areas as UX point person, and drove for a holistic experience with a strategy for measuring impact• Facilitated design sprints, created user journeys and personas, moderated user sessions, and analyzed key findings. Led the creation of company-wide UX principles to amplify design impact

San Francisco, California, Us

In close collaboration with product and engineering teams, I worked with the UX team to create everything from detailed workflows, wireframes, prototypes and hi-fi visual designs to components and pattern libraries. I assisted the research team in developing testing plans, analyzing user feedback, and identifying areas of optimization.

San Francisco, California, Us

Managed a team of designers and supported numerous Messaging and Platform products under the Salesforce ecosystem. I collaborated with product, engineering, and other internal User Experience teams to identify, influence, and prioritize opportunities for greatest impact, set the vision and develop an effective strategy for large initiatives. As a people manager I focused on bringing people together, developing and mentoring team members, hiring and onboarding, and managing projects and bandwidth.

Experience Design, Interactive & Web Design, Print Design, Brand Identity, and Strategic Consulting. Some clients include the Columbus Zoo and Aquarium, the State of Ohio Tourism, and Wendy's.

Us

Provide strategic consulting on the digital framework - through the integration of user experience, design, social, mobile, email, promotions and search disciplines. Consult with the various disciplines within digital marketing to jointly define the appropriate approach and discipline involvement to meet client needs. Provide advice on digital tactics.

Us

Extensive background concepting, developing, and executing marketing and advertising campaigns, with a focus on user experience• Deep understanding of user interface and UX design• Proficient understanding of web technologies, web development processes, media and advertising projects, and digital strategy projects.• Experience designing for both tablet and mobile devices• In-depth knowledge of brand identity and campaign development.• Create smart, clean designs by leveraging strong visual style and thorough understanding of typography, layout, color, usability, and information architecture.Primarily focusing on auto insurance for two years, I successfully redesigned the application to be optimized for both tablet and mobile devices and helped streamline the process for users, while staying up-to-date with current best practices and company brand standards. I also consulted with the development team to ensure the designs and specs have been properly communicated, and worked with other team members to develop more innovative and customer-focused solutions.

Worked closely with the CEO and Marketing department on promoting and increasing the visibility of the agency. Created numerous national speaking engagement presentations, monthly interactive newsletters, signage, marketing and advertising collateral, and the redesign of the agency’s intranet. Other responsibilities included: assisting with additional integrated marketing efforts, coordinating with vendors on the production of agency materials, and familiarizing new associates on the agency’s culture.

Primary responsibility was to the create, develop, manage and implement all web and print campaigns. As I transitioned into the Art Director role, I contributed to the success of a number of restaurant, financial services, healthcare, hospitality and real estate projects.

Ba, Organizational Communication

As, Information Technology - Design, Ecommerce, Marketing, Multimedia