Rachel Glick Email and Phone Number

Hired to facilitate B2B and B2C sales for major national accounts at this division of Felix Storch, Inc., which sells commercial, residential, and medical appliances through national and local resellers, distributors, and direct-to-end users such as hospitals, hotels, and other institutions. Report to Director of Sales and VP of Inside Sales.Select clients: Publix, Kroger, Albertson’s, Canadian Hospital Specialists, Direct Supply, HD Supply, Town Place Suites (Marriott), Global Industrial, Avendra• Currently managing $13 million client list.• Grew Canadian Hospital Specialties (CHS) from $0 to $1.5 million accelerating it to a Top 20 Clientat Felix Storch through deep knowledge of products and strong client relationships. Provide ongoing guidance on business channels and products to increase profits.• Generated new business and increased revenue by 25% from 2022-23 for Summit and its clientsby expanding offerings and launching new products for hospital and hotel clients by identifying market needs and trends.• Handled pharmacy and hospital urgent need for freezers during Covid pandemic with hands-on support in assessing each location’s product and space requirements and tracking deliveries to coordinate with vaccine delivery.• Dealt effectively with supply chain issues including finding excellent budget-aligned alternatives.• Invited to present to 100 sales reps at CHS’s 2023 National Sales Meeting.• Orchestrated order fulfillment, logistics, and post-sale communication for 14-property hotel renovation (Marriott) serving as point person for all appliance delivery and related issues.• Solved procurement issues with an alternative that increased sales by $1 million.• Develop and deliver client informational presentations and practical training on software use and new products for groups, large and small – approx.12 per year

Brought on to leverage sales background and time management skills to help customers buy or rent houses and apartments. Listed properties on the Multiple Listing Service; facilitated and conducted showings and open houses; relayed offers; wrote offer letters and contracts; prospected for new customers; communicated with mortgage officers and banks within Weichert financing, home inspectors, local municipalities, and other realtors. • Won 90% of the listings through presentations that included in-depth market research data to support pricing and differentiate from other realtors.• Used strong negotiation skills, creative thinking, and steady focus on solutions to resolve transaction issues e.g., new demands from buyer or seller, inspection, and financing, resulting in ongoing referrals.• Learned MLS listing software, wrote copy for average 20-25 listings per year, and took listing photos.

Recruited to deliver customer service and increase customer success through training end-users, and product testing of Mediaocean’s workflow software.• Created and delivered onboarding training sessions and personal support for Univision Television Sales’ - 10 offices and Katz Television Sales’ 8 offices.• Tapped to join a team charged with taking the basic reporting program and enhancing it so sales managers could create customized reports and create standard reports that they would need regularly.• Participated in analyzing customer requests, testing new features, designing layout and look for user request screen and final report.• Developed and conducted trainings for Regional and National Sales Managers in multiple cities collecting and reporting feedback to the sales team.

• Sell national advertising time on behalf of 13 stations (ABC, NBC or CBS affiliates only) in the top 25 markets; maintain complete knowledge of stations, markets, assigned agencies and competition• Know station's programming, ratings and characteristics as they pertain to each marketplace• Prepare and submit avails, packages, sponsorships and other packages/marketing ideas on behalf of stations• Ensure payment of invoices; remedy discrepancies

October 1999 Account Executive. Television Station Representation Firm• Represent station/agency clients by providing full sales service• Work with agency buyers to achieve buy Cost Per Points and Gross Rating Point levels, while obtaining the highest share for my station• Maintain communications between buyers and National Sales Manager for client stations, in order to maintain current contracts• Act as a liaison between particular stations and my sales team• Resolve discrepancies and collect overdue payments; supervise and train sales assistants. July 1998 Research Analyst. • Analyze Nielsen Station Index rating reports for sales presentations• Retrieve, analyze and distribute major market overnight ratings to the sales department• Assist Research Manager in the development of audience projections and sales promotion pieces• Participate in sales meetings and respond to problem solving requests from clients and Petry Account Executives. June 1997 Sales Assistant • Report to Team Supervisor and two Account Executives• Responsible for on-going communications between stations, advertising agencies, and Petry, including transmitting orders to stations, modifications, makegoods, and billing discrepancies• Assist with preparation of station production reports and projections• Primary team responsibility was for the Gannett Broadcasting stations.