Rachel Smith Email & Phone Number

High Wycombe, GB

Chalfont St Peter, England, United Kingdom

• Provide a high level of administrative support to a team, delivering effective services and processes to meet the expectations of both internal and external customers.
• Kept relevant trackers up-to-date and maintained accurate filing systems
• Provided administrative support for respective teams efficiently, aligning work with relevant Service Level Agreements (SLAs)
• Be the primary contact for the tracking of approvals of Multi Site Visit Reports, Planning and Detailed Drawings, ensuring effective communication with internal and external stakeholders and adherence to deadlines
• Created Disposal of Land Risk Assessment forms and Handover Packs for the Customer
• Monitored Project document traffic and content between Suppliers and Customers, ensuring smooth site progress

• To provide support for project delivery in a fast-paced environment where no 2 days are the same. Collaborating with everyone from Project Managers, Account Managers, Finance, Engineering, ACO and PMO areas to external.
• Created new Projects and entered into Precursive for budget creation, set up SharePoint Project areas and Salesforce Task boards
• Processed Change Requests, checking all details were correct and appropriate approvals obtained, ensuring it was right first time before submitting to Finance
• Created circuit records into Service Now ECAM as part of the circuit process
• All areas of purchasing using Oracle ERP - created requisitions, exceptional payments and used virtual cards
• Dealt with any invoice issues, sometimes involving a lot of investigative work

Chalfont St Peter, England, United Kingdom

• To deliver compliant customer provided transmission schedules that meet contracted levels of service quality and availability by accurate analysis of schedule formats and contents, proactive amendment of erroneous.
• Receive and convert customer provided transmission schedules to the required format and importschedules into the Playout database
• Accurate checking of customer provided transmission schedules to ensure start and end of day times meet those specified by the customer and in compliance with the Playout automation system configuration
• Accurate checking of customer provided transmission schedules to ensure that all content within the transmission schedule is frame accurate in respect to under/over run of each billed start and end time of individual.
• Correlation of available media and transmission schedules by liaison with Playout staff, to ensure compliance with customer requirements, including any subsequent amendment of future schedules that contain the same error
• Daily logging and analysis of all Playout customers schedule holdings ensuring customers are meeting the contractual requirements

Previous roles held in Arqiva: Satellite Bookings Co-ordinator and Playout Tape Librarian

Earlier career - Held various roles in a variety of different industries, to include: Assistant Financial Controller, Secured Lending Underwriter, Sales Support Co-Ordinator and Assistant to Office Manager