- Provided expert guidance on the implementation and optimization of business processes within CRM systems. - Collaborate with clients to gather requirements, analyze business needs, and configure solutions that align with organizational goals.- Facilitate training, ensure seamless system integration, and support post-implementation to enhance operational efficiency.

- Reviewed, voted, and approved budgets of Hart House student clubs and committees alongside other student voting members as a part of the Committee on Budgets. The approval process ensures all students are heard and represented.- Responsible for providing guidance to new committee members on facilitating virtual financial literacy workshops in partnership with the Chartered Professional Accountants of Canada.- Responsible for providing the monthly updates discussed at the Hart House Board of Stewards to the Finance Committee- Co-presented the finalized Hart House budget to the Hart House Board of Stewards

- Conducted virtual financial literacy workshops for University of Toronto students in partnership with the Chartered Professional Accountants of Canada.- Participated in monthly meetings to discuss the finances, activities, and plans for the House

- Developed virtual and in-person events relevant to the art industry with a team for the academic year, ranging from art workshops to creative industry conferences- Responsible for monitoring, assisting and interacting with participants during virtual events- Scouted for event locations/online platforms and pricings to create the tentative budget