Rachel Boyce Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• Lead development of assessments and interactives component within the Continuous Publishing end-to-end digital learning application: authoring, rendering, and scoring engine. Engage with end-users, stakeholders, and UX.
• Released question player MVP for early internal end-to-end demos by tightly defining one use case and implementing limited third-party authoring and player integration
• Completed Learnosity third-party integration in three phases
• Unlocked 1M+ legacy course questions for use in new products by iteratively releasing new rendering and evaluation for proprietary Wiley question format
• Plan migration for 200+ test banks into Continuous Publishing application from two decommissioned platforms
• Pilot AI-generation of questions from Wiley source content

• Project Manager for the Wiley Efficient Learning Alfresco CMS courseware production. Workflow optimization and digital format expert (XML, MathML, EPUB, QTI) on project teams. Maintained Wiley’s global EPUB.
• Created first prioritized backlog for production Alfresco CMS that resolved on-time course delivery and quality issues by bridging communication gap between Production Team Manager and Business Analyst
• Established new question types to fulfill partner contract requirements for new self-study online courses by performing content analysis and documenting question type XML format
• Released automated report generation for adaptive learning engine that eliminated manual process
• Supported successful Workfront launch with troubleshooting, training, and running user dropin meetings
• Earned Benetech Global Certified Accessible Credential for Wiley EPUBs by completing iterative correction cycles and shaping correction report items into Wiley EPUB specification updates

Austin, Texas, United States

• Implemented XML features in Vault CMS launch that saved $1M+ per year Documentum licensing fees by defining XML requirements, planning two migrations of 10K+ projects, writing vendor and staff documentation, producing.
• Produced online products such as Royal Marsden Manual and Wiley Efficient Learning courses by designing customized XML tagging solutions and documentation for vendor production
• Onboarded new XML and EPUB vendor by evaluating samples for Education RFP, travelling to India office for demos and training, and providing detailed feedback on initial deliverables
• Updated Wiley EPUBs to meet marketplace EPUB 3.1 and WCAG Level AA accessibility compliance by translating standards documents and prioritized quality problems into global vendor specification

Austin, Texas, United States

• Decommissioned and integrated standalone XML quality application into CMS via iterative releases by writing requirements in collaboration with users, coordinating multiple rounds of internal and multiple-vendor UAT.
• Released database-driven AGSonline subscription product by creating plan to convert book XML into database entries with SEO, and instructing production team to troubleshoot and fix UAT issues
• Launched Efficient Learning CMS with converted XML content to replace acquired company’s CMS and undocumented XML format by leading gap analysis meetings, negotiating conversion plan, writing vendor tagging guidance.
• Managed Education XML Specialists team to deliver highly technical, time-critical XML for key revenue-generating WileyPlus online courses
• Saved $500 per title with VitalSource ebook distributor by ensuring specification compatibility and switching delivery format to EPUB

• Cut costs and standardized manuscript, design, archiving, ebook and XML production for 1000+ titles per year by managing digital production initiatives: defined workflows, wrote documentation, delivered training, set.
• Offshored XML QA by creating cross-division global QA process and training vendors
• Launched XML validation services for new XML Schema in Wiley’s first CMS by writing requirements, producing sample testing content, collaborating on UX, and performing UAT for this waterfall project