Rachel Thrasher Email & Phone Number

Developing, reviewing, and negotiating Investigator contracts and budgets, ensuring timely completion and submission to study teams, Investigators, and Sponsors.Specializing in development and negotiation of contracts and budgets. Regulatory experience at both the study and site level, central and local IRBs and master and site level ICFs.

• Customer Service: Building and maintaining relationships with current/future accounts and policyholders. Solving billing and accounting issues. Enrolling and educating accounts and employees on policies offered. Conducting monthly and quarterly servicing calls on all accounts. Filing claims and providing claim resolutions.

• Administrative: Responsible for reporting and monitoring all team/personal weekly sales totals, and sales activity. Monitoring and maintaining account payments. Monitoring and maintaining new associates training compliance and completion.• Leadership: Managed team of 15+ sales associates, recruited new sales associates, and trained new associates in all aspects of field sales. Supervised new/veteran associates and all new accounts opened. Responsible for conducting weekly team meetings and training meetings.• Customer Service: Building and maintaining relationships with current/future accounts and policyholders. Solving billing and accounting issues. Enrolling and educating accounts and employees on policies offered. Conducting monthly and quarterly servicing calls on all accounts. Filing claims and providing claim resolutions.

• Customer Service: Building and maintaining relationships with current/future accounts and policyholders. Solving billing and accounting issues. Enrolling and educating accounts and employees on policies offered. Conducting monthly and quarterly servicing calls on all accounts. Filing claims and providing claim resolutions.• Administrative: Responsible for reporting and monitoring personal weekly sales totals, and sales activity. Monitoring and maintaining account payments. Monitoring and maintaining new associates training compliance and completion.

• Customer Service: Building and maintaining relationships with current/future accounts and policyholders. Solving billing and accounting issues. Enrolling and educating accounts and employees on policies offered. Conducting monthly and quarterly servicing calls on all accounts. Filing claims and providing claim resolutions.• Administrative: Responsible for reporting and monitoring personal weekly sales totals, and sales activity. Monitoring and maintaining account payments.

J.D., Law

Bachelor, Criminal Justice, Art History