Responsible for investigating and reporting on matters that may have negative impacts on CTC people, property, or reputation. Conducts complex investigations and collects extensive OSINT into concerns raised internally and externally, working closely with a variety of stakeholders. Delivers intelligence briefs to executives. Consulted on the creation of preventative crime reports.• Developed OSINT training for onboarding new team members• Created templates for Intelligence Briefings, Termination Assessments, and Risk Assessments• Received the 2023 Peer Recognition Award for the Enterprise Security Intelligence department

Being a Wedding Officiant is a way to honour my late parents who worked in the wedding industry in various capacities during their marriage. As a credentialed Officiant and ordained Reverend, together we can create a wedding ceremony they way the couple wants it to be. My ceremonies are secular by default, but I can incorporate faith or spirituality upon request. I have enjoyed doing over 100 ceremonies thus far, including same sex weddings, handfastings, candle ceremonies, and even vow renewals.

Primary responsibilities:- managed security/loss prevention operations on a daily basis, including staffing and budget- responsible for protection of property assets, employees, guests, and property, accident and fire prevention and response- ensured that all areas of the property were safe and secure- maintained logs, certifications and documents required by law and Standard Operating Procedures- strived to continually improve guest and employee satisfaction while maximizing the financial performance of the department.Accomplishments:- introduced Naloxone to the first aid response, trained security staff for understanding and safe usage- developed policies for mental health first aid and employee injury taxi usage- coached staff to improve investigative report writing skills- bolstered the staff awareness of human trafficking in the hotel industry and empowered staff to take action

As a result of Covid-19, my original role at Covenant House Toronto was put on hold (and then eventually eliminated), and I was redeployed to the Donor Services team, and was quickly offered the Associate Manager's position as a secondment contract.Primary Responsibilities- manage a team of donor care specialists and CSRs, including updating payroll and conducting performance reviews- deal with escalated customer service issues- adjust gifts in Raiser's Edge for bank returns and credit card chargebacks- issue tax receipts- process donationsAccomplishments- assisted the team to reach deadlines while processing higher than usual volumes of donations (pandemic generosity)- streamlined procedures to improve workflow- cleared departmental backlogs

Primary Responsibilities- Facilitate engaging sex trafficking/human trafficking prevention training presentations and workshops with various industry sectors and staff to prepare them with the information and skills necessary to increase safety, recognize warning signs, and respond accordingly- Develop and maintain annual training calendar- Administer participant surveys, enter and compile data, prepare reports, and share achievements- Analyze and evaluate effectiveness of training program and identify gaps and opportunities to enhance program content, delivery, and audience engagementAchievements- delivered 160 sex trafficking prevention training sessions, reaching over 4000 hotel staff and hospitality students- refreshed training materials to better address adult learning principals- expanded the program to include training for hospitality students

Primary Responsibilities:- responded to security issues involving staff or property- provided investigative assistance to law enforcement- processed unruly passenger reports- arranged security detail for VIP and diplomatic passengers- detected fraud- provided training on terrorism, threats, human trafficking awareness, and security measures- audited crew hotels for safety and security- consolidated and communicated situational reports- conducted threat and risk assessments- managed investigators and co-op students- administered access control for current and terminated staffAchievements:- drafted and launched Human Trafficking Awareness material for new hires and recurrent crew training- rewrote recurrent security training for flight crew- discovered and avoided thousands of dollars worth of travel fraud- streamlined how applicable admin staff receive information on unruly passengers

Primary Responsibilities:- bolstered business intelligence, fostered new relationships,- managed marketing and sales initiatives- conducted light investigations, assisted engineers at site examinations- performed skip tracing, witness interviews, light surveillance, and threat/risk assessment- conducted OSINT, library, and archival research- performed intake new cases from lawyers and insurance companiesWalters Forensic is an employee-owned consulting firm focusing on forensic engineering for auto accident reconstruction, failure analysis, origin and cause fire and explosion investigation, and human factors such as trip and falls.

Primary Responsibilities:- proofread and edited forensic engineering reports, acquire supporting documentation- conducted OSINT, library, and archival research- managed chain of custody and proper storage of evidence related to cases in progress, arrange for safe and secure disposal when appropriate- performed skip tracing, witness interviews, light surveillance, and threat/risk assessment- processed intake cases from lawyers and insurance companies- provided basic marketing initiativesAchievements:- proofread and edited over 2500 forensic engineering reports for accuracy and readability- archived and migrated 20 years’ worth of evidence to prepare for a move to a new storage facility within 4 months- increased company mailing list by 300% in 5 years through penetrative and strategic marketingWalters Forensic is an employee-owned consulting firm focusing on forensic engineering for auto accident reconstruction, failure analysis, origin and cause fire and explosion investigation, and human factors such as trip and falls.