Provides a one-on-one, 5 star customer service experience to every single person, always. Manages open estimates, follows up with customers, and delivers impressive sales numbers consistently. Attends trainings and seeks out information, always eager to learn, and passionate about the industry. Detail oriented, constantly perfecting processes.Referral Partners Plus: Executive Social Media Chair and Secretary for the Manheim Township Chapter

Provides a one-on-one, 5 star customer service experience to every single person, always. Manages open estimates, follows up with customers, and delivers impressive sales numbers consistently. Attends trainings and seeks out information, always eager to learn, and passionate about the industry. Detail oriented, constantly perfecting processes.

CSR in the call center.

https://www.etsy.com/shop/HomegrownHandmadeRMA creative side hustle! Knits, hand dyed yarn, and other yarnie things.

Made it my mission that every customer feel like the center of the universe by delivering exceptional customer service. Took all inbound calls including sales. Prioritized calls and took more than one phone call at a time. Managed the driver's routes, schedules, and duties. Communicated with all drivers and customers throughout the day to ensure their jobs were completed in a timely manner. Responsible for scheduling all orders with customers and executing concrete delivery at proposed times. Recorded commitments from customers verifying information and agreements to terms via phone conversations. Took detailed notes on all orders. Organized all paperwork including delivery and materials tickets. Kept the sales team in the loop on what went on with their customers and provided leads for them to follow up on.

Built relationships and provided communication and entertainment solutions to businesses in Anne Arundel County, Maryland. Used natural rapport building techniques to put customers at ease. Knocked on a minimum of 30 doors a day. Completed at least 2 appointments and many follow ups daily. Actively participated in networking groups such as BNI. Constantly learned and improved by goal setting. Perfected sales forecasting techniques. Offered expert customer service from the very first meeting to well after the installation process.

Crushed quota with integrity. Expert at selling the most accessories and insurance plans per phone. Made sure customers got the best solutions for their lives. Troubleshot problems and sold products while also seeking out business leads and cold calling every chance. Explored all trainings available and up to date on new sales techniques via Skillsoft materials.

Managed technician’s routes and working areas using a variety of programs. Dispatched jobs to technicians and ensured the customers were informed of ETAs. Troubleshot and assisted with technical problems while technician was in customer's home. Repackaged customer's current rates when appropriate.

Awarded the Ace award for customer service and sales. Encouraged customers to purchase additional items similar to their tastes. Discovered how exciting sales can truly be.

Occasional Blogger for Urban Fauna Studio. Dedicated consignor of handspun art yarns, with consistent sales. Overall supportive and enthusiastic cheerleader for Urban Fauna Studio.

Proven success with over 1500 sales transactions online alone, and even more worldwide at retail locations.

Conducted photo shoots, interviews, and creative research.Built lasting customer relations by responding to emails, messages, and gathering feedback.Communicated with the yarn shop's consignment artists and gave tips on how to best sell their products based on compiled data.

Designed creative layouts for clients, utilizing their input in design choices to create professional, quality products to their specifications.