Real Talk: As of this update, February 2021, we've grown from 6 to 30 team members in 10 months, and have seen usage of our product explode by 11,000% during the same period. I've been in the trenches: iterating, and re-iterating user onboarding plans; identifying strategic growth and hiring plans for our talent organization; working alongside my CEO and COO through due diligence and closing with a growth equity partner; recruiting, interviewing, and onboarding new team members; and… Show more Real Talk: As of this update, February 2021, we've grown from 6 to 30 team members in 10 months, and have seen usage of our product explode by 11,000% during the same period. I've been in the trenches: iterating, and re-iterating user onboarding plans; identifying strategic growth and hiring plans for our talent organization; working alongside my CEO and COO through due diligence and closing with a growth equity partner; recruiting, interviewing, and onboarding new team members; and maintaining the white glove service level our users have come to love and expect. All the while maintaining and improving the fun loving, close knit company culture for our dispersed team. Continued growth areas I'm working on include standardizing our internal performance KPI's and client usage KPI's, refining user onboarding systems that are scalable, and finding the answer to how many clients/users each of our CSM team members each handle.Experience: As the (first) VP of Experience I'm focused on driving user adoption and value through exceptional onboarding, training, support and strategy. External focus on users consumes the bulk of my time, but internal team member experience is also a high priority as our company grows and scales. Show less

Real Talk: As employee #4, I was the first person to focus on our clients experience, both the corporate stakeholders as well as the end users. I built our first training and onboarding program, set the tone for the white glove service we provide, and established the voice of the customer mentality to help guide our product innovations to serve our end users needs. Additionally I've been an integral part of our leadership team as we work to strategically scale our product, our team, and our… Show more Real Talk: As employee #4, I was the first person to focus on our clients experience, both the corporate stakeholders as well as the end users. I built our first training and onboarding program, set the tone for the white glove service we provide, and established the voice of the customer mentality to help guide our product innovations to serve our end users needs. Additionally I've been an integral part of our leadership team as we work to strategically scale our product, our team, and our client base.Experience: As the (first) Director of Client Success I was responsible for building our training and support program for our end users, understanding their behaviors and needs and helping them achieve their goals with our product, working with corporate stakeholders to identify rollout plans, goals and strategies for end user adoption of our platform, user data reporting, and identifying areas we can scale our team as the company grew. Show less

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Real Talk: Being a part of a fast paced SaaS scale up has infinite lessons in internal growth and organization management, client experience, sales and marketing messaging, product release planning and communication, persistence and resilience. My key takeaways from this role were exceptional client relationship management, a love for fast paced innovative tech environments, setting and self managing my own goals and growth, and heavy duty team work.Experience: As an account… Show more Real Talk: Being a part of a fast paced SaaS scale up has infinite lessons in internal growth and organization management, client experience, sales and marketing messaging, product release planning and communication, persistence and resilience. My key takeaways from this role were exceptional client relationship management, a love for fast paced innovative tech environments, setting and self managing my own goals and growth, and heavy duty team work.Experience: As an account executive I was responsible for managing the retention and growth of key accounts including Procter & Gamble, The Ford Motor Company, Dow Chemical Company, and other leading-industry companies. Each company's mobility program is unique and I worked with key account stakeholders to identify, design, and deliver solutions to help the client achieve their efficiency and cost savings goals. Show less

Real Talk: I'm forever grateful that I found a startup that would let me try something totally new and out of my comfort zone. When I first started at MOBI, we were building a sales team and learning how to market and sell managed mobility services, which was a fairly new service offering in the industry. I was approximately number 30 to join, and the team was at 300 when I left. Experience: As a business development representative I was responsible for researching, creating, and… Show more Real Talk: I'm forever grateful that I found a startup that would let me try something totally new and out of my comfort zone. When I first started at MOBI, we were building a sales team and learning how to market and sell managed mobility services, which was a fairly new service offering in the industry. I was approximately number 30 to join, and the team was at 300 when I left. Experience: As a business development representative I was responsible for researching, creating, and managing prospect lists. I built and managed connections in the industry to establish trusted relationships to help companies with their mobility programs. Show less

Real Talk: I was groomed by several extraordinary professionals and learned to produce work of exceptional quality and to hold my character and work product to the highest of standards. I got comfortable finding opportunities for growth and stepping into uncomfortable territory to advance my career. Experience: Grew from a marketing assistant to serving as a critical business assistant. Responsible for marketing the lease offerings of office properties, direct mail and email… Show more Real Talk: I was groomed by several extraordinary professionals and learned to produce work of exceptional quality and to hold my character and work product to the highest of standards. I got comfortable finding opportunities for growth and stepping into uncomfortable territory to advance my career. Experience: Grew from a marketing assistant to serving as a critical business assistant. Responsible for marketing the lease offerings of office properties, direct mail and email campaigns, office availability inventory management, monthly and annual ownership reporting, lease transaction management, and negotiating small leases. Show less

Real Talk: Learned to work cross-functionally to deliver reports and data for different brokerage teams. Also learned this was not a long term role for me.Experience: Worked through three quarters of collecting, analyzing, and reporting office, industrial and retail statistics for their vacancy, rental rates and absorption trends.

Real Talk: Cut my teeth on having a professional career, solidified my interest in the real estate industry.Experience: The first part of my internship I worked on the multifamily investment team to conduct their annual rent survey. The data from this survey was used in their annual presentation to the members of the local apartment association. The second half of my internship was spent on the commercial investment team, learning about industrial, retail, and office asset… Show more Real Talk: Cut my teeth on having a professional career, solidified my interest in the real estate industry.Experience: The first part of my internship I worked on the multifamily investment team to conduct their annual rent survey. The data from this survey was used in their annual presentation to the members of the local apartment association. The second half of my internship was spent on the commercial investment team, learning about industrial, retail, and office asset acquisitions and dispositions. Show less