- Collaborate daily with several internal departments, clients, and vendors to provide accurate and timely project deliveries. - Utilize my understanding of the inner workings of the Irix product and the client needs to effectively communicate with the client on technical subjects. - Guide clients through product implementation, training and ongoing support.- Develop project plans and timelines that fit within the client’s expectations.- Organized the execution of client… Show more - Collaborate daily with several internal departments, clients, and vendors to provide accurate and timely project deliveries. - Utilize my understanding of the inner workings of the Irix product and the client needs to effectively communicate with the client on technical subjects. - Guide clients through product implementation, training and ongoing support.- Develop project plans and timelines that fit within the client’s expectations.- Organized the execution of client decisions and rule changes, while also keeping the monthly Irix releases on schedule. - Schedule meetings and presentations, balancing multiple internal and external calendars.- Deliver high quality of customer service to clients, associates, vendors and management.- Develop relationships with key contacts in order to retain long-term client business. - Motivate and guide team members to work together in the most efficient manner to achieve or exceed service levels for the client.- Point person responsible for training new Project Consultants.- Represent Intelliscript and the Irix product at client calibrations and industry functions. - Continually improve my knowledge of Intelliscript processes in order to understand how each project relates to the big picture. - Worked with an Irix team to investigate which Project Management system would work best for each part of our release process. Several Intelliscript departments now use the Wrike system that was implemented.- Project Manager for 42 Irix clients and 63 products.- Manage monthly Irix releases which includes approximately 20 clients each month. Responsibilities include leading the weekly Irix status call, leading the monthly Wrike release task call, managing Wrike release tasks for each client, delivering releases and follow up with client to manage Go Lives. Show less

- Collaborate daily with several internal departments, clients, and vendors to provide accurate and timely project deliveries. - Utilize my understanding of the inner workings of the Irix product and the client needs to effectively communicate with the client on technical subjects. - Guide clients through product implementation, training and ongoing support.- Develop project plans and timelines that fit within the client’s expectations.- Organized the execution of client… Show more - Collaborate daily with several internal departments, clients, and vendors to provide accurate and timely project deliveries. - Utilize my understanding of the inner workings of the Irix product and the client needs to effectively communicate with the client on technical subjects. - Guide clients through product implementation, training and ongoing support.- Develop project plans and timelines that fit within the client’s expectations.- Organized the execution of client decisions and rule changes, while also keeping the monthly Irix releases on schedule. - Schedule meetings and presentations, balancing multiple internal and external calendars.- Deliver high quality of customer service to clients, associates, vendors and management.- Develop relationships with key contacts in order to retain long-term client business. - Motivate and guide team members to work together in the most efficient manner to achieve or exceed service levels for the client.- Point person responsible for training new Project Consultants.- Represent Intelliscript and the Irix product at client calibrations and industry functions. - Continually improve my knowledge of Intelliscript processes in order to understand how each project relates to the big picture. - Worked with an Irix team to investigate which Project Management system would work best for each part of our release process. Several Intelliscript departments now use the Wrike system that was implemented.- Project Manager for 42 Irix clients and 63 products.- Manage monthly Irix releases which includes approximately 20 clients each month. Responsibilities include leading the weekly Irix status call, leading the monthly Wrike release task call, managing Wrike release tasks for each client, delivering releases and follow up with client to manage Go Lives. Show less

-Executive Assistant to Sr Vice President and Chief Medical Director. Support the Medical Staff and additional staff in our Milwaukee Office.-Office Manager for the Milwaukee Office. I work closely with outside Vendors, IT, Building Management and Security to maintain a properly run and stocked office.-Coordinate calendar/meeting arrangements involving internal/external individuals of all levels of management, which includes scheduling internal and off-site conferences, travel, dining… Show more -Executive Assistant to Sr Vice President and Chief Medical Director. Support the Medical Staff and additional staff in our Milwaukee Office.-Office Manager for the Milwaukee Office. I work closely with outside Vendors, IT, Building Management and Security to maintain a properly run and stocked office.-Coordinate calendar/meeting arrangements involving internal/external individuals of all levels of management, which includes scheduling internal and off-site conferences, travel, dining and overnight accommodations. Prepare travel expense reports and expense payment requests for all business travel and all business related purchases. Assist manager with creation of presentation materials for in-house and off-site conferences and meetings. Show less

-Senior Administrative Assistant to the SVP of Underwriting and Chief Medical Direcor. 1 of 3 Administrative Assistants in our department and supported a staff of 160 individuals which includes 10 Vice Presidents and 9 Directors. Underwriting consists of a very large Telecommuting family and we have employees all over the US and Canada.-Coordinated calendar/meeting arrangements involving internal/external individuals of all levels of management, which included scheduling internal and… Show more -Senior Administrative Assistant to the SVP of Underwriting and Chief Medical Direcor. 1 of 3 Administrative Assistants in our department and supported a staff of 160 individuals which includes 10 Vice Presidents and 9 Directors. Underwriting consists of a very large Telecommuting family and we have employees all over the US and Canada.-Coordinated calendar/meeting arrangements involving internal/external individuals of all levels of management, which included scheduling internal and off-site conferences, travel, dining and overnight accommodations. Prepared travel expense reports and expense payment requests for all business travel and all business related purchases. Assisted manager with creation of presentation materials for in-house and off-site conferences and meetings. Processed the budget phasing for four cost centers in the department. Tracked staffing and salary information for the department.-Lead Admin for AIG American General's Telecommuting Program spanning across all sites. I worked closely with IT, Financial, Business Managers and the employees to make sure that setup, billing and retention are handled in a timely manner and that the employees transition to working from home runs smooth. An effective telecommuting program is a critical piece of the overall success of the Underwriting Department.-Lead Admin in our Milwaukee office for Business Continuity. I worked closely with IT and Business Managers to make sure that in the event of a facility or technology disaster, there is a plan in place for business recovery. Documentation needed to be kept up to date and distributed to Business Managers in a timely fashion.-Lead Admin for American General's Milwaukee Transition Program. I was in charge of tracking expenses and travel for the transition of employees from our downtown Milwaukee office closure to their final work location. I organized and facilitated the move of our relocation to our new condensed location in Wauwatosa, WI. Show less

- Administrative Assistant to Director of Vendor Relations- Managed calendars, emails, travel coordination, meetings, expense reporting and general schedule planing. Routinely multi-tasked and dealt with internal and external individuals to coordinate meetings. - Face and Voice to the Vendor Relations department. I had to be an effective communicator with callers and internal staff requesting assistance or time with the executive. -Strategically managed meeting events and… Show more - Administrative Assistant to Director of Vendor Relations- Managed calendars, emails, travel coordination, meetings, expense reporting and general schedule planing. Routinely multi-tasked and dealt with internal and external individuals to coordinate meetings. - Face and Voice to the Vendor Relations department. I had to be an effective communicator with callers and internal staff requesting assistance or time with the executive. -Strategically managed meeting events and conferences to accommodate top level executives and Vendors.-Worked with our projects team to help with scheduling meetings, following-up on open items, troubleshooting issues and have open communication with team on all fronts -Point person for reports on our e-submission project. Gathered data from various reports/programs, input data into report and distributed weekly to management and vendors involved. Created the report at the project start date, maintained the report and routinely brainstormed ideas to help streamline the report. Show less