• Spearhead and execute strategies of the Crisis Management Task Force.• Provide leadership, management, and vision to help grow financial services, information technology, HR, real estate, and operations departments.

• Propose and monitor operational budgets for 10 national divisions and 400 care partners.• Ensure customer care and end-user satisfaction impacting >62,000 employees.• Develop procedures regarding finance, training, HR, and technology.

• Certified Emergency Management Planning Training Coordination and Implementation.• Increased tenancy by 20% via on-site consumer messaging and ensuring tenant sales performance guarantees.• Positively impacted bottom line by implementing ROI projects realizing ~2.5/YR return rate.• Exceed YOY bottom line profit goal by $500,000.• Superseded YOY advertising income goals by 253%.• Prepared and managed operating, capital, and marketing budgets >$2.5M.• Acquired $20,000 in sponsorship each year by cultivating long-term relationships.

• Taught Principles of Marketing

• Directed and promoted diverse special events resulting in $60,000 annually generated income.• Improved effectiveness of center website resulting in increased website traffic.

• Utilized $120,000 in sponsorship income to generate over 72 events annually.• Implemented focus groups to conduct market analysis.