As the Chief Marketing Officer at aDrop.ai, I lead the charge in revolutionizing our marketing and customer success strategies, aligning them with our groundbreaking vision. By integrating AI and data analytics into our core practices, we enable precision in our decision-making processes, enhancing our SEO efforts and boosting our digital presence. My approach is rooted in a dynamic blend of creativity and analytics, aiming to optimize marketing across all channels and elevate customer engagement to new heights.In the realm of customer experience, we're not just setting standards; we're reimagining them. Through personalized, AI-driven interactions, we ensure every customer journey is uniquely impactful, turning insights into action for continuous improvement and growth. Our commitment to excellence propels us beyond achieving targets to setting new benchmarks in technology and service, delivering unmatched value to our customers and stakeholders.In this role, I champion a culture of customer-centricity, innovation, and quality, driving sustainable growth and redefining the intersection of FinTech and Customer Success.

As a Commercial Brand Development Consultant at aDrop.AI, my role encompasses providing expert guidance and coaching to the company's founders in key areas such as Marketing, Search Engine Optimization (SEO), Customer Experience (CX), and Customer Success Operations. I am responsible for designing and developing robust protocols, along with educating the staff on their effective implementation. My expertise also extends to crafting innovative propositions and monetization models, underscoring my commitment to fostering a customer-centric corporate culture. In my daily collaborations with the CEO, CTO, and Art Director, I prioritize the optimization of customer-facing processes, ensuring that these strategies align with the overarching goals of enhancing brand development and customer engagement.

Reformed and repurposed Hype Agent. (2013-2020)Grindberg is a Sales and Marketing agency, focussed on coaching companies to optimize online marketing results.Key Activities include teaching Customer Success Strategy, Organic and Referral Traffic Optimization. Ad Buying.Inbound Marketing Strategy.Digital Product Development.Content Monetization.

In my role, I serve as a strategic advisor to the senior leadership at Beyond Online, specializing in enhancing the brand's customer engagement strategy. My expertise is centered around refining and optimizing customer success methodologies, ensuring that Beyond Online is at the forefront of cultivating a customer-centric organizational culture. This involves a comprehensive approach to streamlining the B2B customer onboarding experience, ensuring a seamless integration of clients into our ecosystem. Additionally, I provide insights on advanced strategies for customer lifecycle management, focusing on sustained engagement and growth through targeted customer nurturing programs.

As VP CX I guide, coach, and council the Head of Marketing and the Head of Customer Success Operations in their task of achieving Customer Excellence and Market Dominance.Seated on the Product+ Board at BOTS, i spar with the CEO and VP's to optimize the App, the Customer Experience, and the company's profitability.With my Seat on the Operational MT I contribute to creating a healthy, deliberate, and well coordinated company.In my role as VP CX I will safeguard the voice of the customer and guarantee customer centricity in our product and service design.BOTS is a company that pioneers and innovates web3 fintech. We aim to bring on mass adoption of modern finance by the web2 audience.We specialize in web3 disciplines like Algorithmic Trading, AI Trading, Automated Trading, Defi, Saving and Staking.

CS Ops.Tasked with evolving the Customer Support Department into a Customer Success Center.Getting Customer Support and Webcare ready to be able to sustainably handle rapid upscaling.Strategizing Customer Success practices. Customer Centric Inbound Marketing.Creating and managing a permanent continous customer feedback loop.

As the executive content producer I produced Video content and commercials to use as resources for Video Marketing and Video SEO

- Coordinating On-page and Off-page optimization for Kiiroo and it's subsidiary domains.- Managing all internal and external SEO efforts- Blog Management- Managing relationships with blog contributors- Coordinating blog related payments- Acquiring new press relationships- Video Marketing (Executive Producer)- Video Optimization- CPA coordination- Recruiting Linkbuilders

Content DesignSocial Media ManagementSocial Media ConsultancyContent Marketing ConsultancyAffiliate ManagementTraffic AnalysisBrand ActivationMedia OutreachWeb presenceVideo MarketingVideo Production (Hiring crews, casting actors, logistic management, location management)Workshops

- Recruiting Affiliates for Kiiroo- Training Affiliates for Kiiroo- Coordinating Affiliate Marketing Efforts- Awarding successful Affiliates their bonuses- Managing all affiliate programs across several networks- Copy writing- Acquisition of creatives for Kiiroo Affiliates

VR Broker specializes in Virtual Reality Advertising.We index Product Placement Opportunities and guide Advertisers in their quest to find the perfect VR production agency.The possibilities for Native VR advertising are boundless.Contact us to engage a fully immersed audience.Founded in Amsterdam together with Joeri Oltheten.

Tasks:-Tending to all all personel's HRM-needs during their employement with Esprit Scholen in Amsterdam.-Compiling and guarding personel files.-Digitalisation of personel files.-Composing contracts of employment.-Composing termination contracts.-Supervising monetary reimbursals and restitution for Esprit's personel-Admin website http://www.espritscholen.nl

- Recruitment and Selection- Process control Vacancies and Applications- Admin of WerkenBijEspritscholen.nl

Video Marketing.Sales & Promotion

Project leader for Tele Acquisition Agents.Guiding and coaching 15 to 40 agents per shift. 6 days a week, 3 shifts per day. Recruitment and Selection.Optimizing USP's to porpositions, creating succesful converting call-scripts.Designing and creating Sales Trainings.Giving Sales Trainings to, Amateur through Expert level, Telemarketers. Overperforming on Required TargetsCompiling of Sales Reports

Content CurationContent Creation Content MarketingPromotion