• Identifying and evaluating new business opportunities to expand the business in MENA Region• Structuring partnerships and signing distribution agreements with distributors in different markets • Coordinating with the legal department to ensure contracts are aligned with company policies and the relevant country law• Developing untapped & emerging markets in MENA region through extensive field visits to identify gaps and help bridge those gaps• Performing sales revenue… Show more • Identifying and evaluating new business opportunities to expand the business in MENA Region• Structuring partnerships and signing distribution agreements with distributors in different markets • Coordinating with the legal department to ensure contracts are aligned with company policies and the relevant country law• Developing untapped & emerging markets in MENA region through extensive field visits to identify gaps and help bridge those gaps• Performing sales revenue analysis for all products under PBX, Wireless/switches, and CCTV/Access Control • Developing new business lines • Leading the market research activities in the region and analyzing new market trends, new business potential, and competition • Preparing detailed business plans and formulating marketing strategies for proper product positioning in the market • Forecasting sales and setting the pricing strategy • Coordinating the regulatory affairs with distributors for registration of new products• Managing contracts with governmental entities and system integrators• Managing KOLs and key accounts to ensure customer retention and participation in tenders to influence specifications• Managing the relationship with new and existing suppliers to ensure fruitful long-term partnerships Show less

• Achieved business unit annual sales and gross profit targets and ensured year over year growth • Managed the sales of PBX, Wireless/Switches, and CCTV/Access Control• Launched new products and developed business plans for introducing them to key accounts• Forecasted market demand and managed the stock and demo orders • Coordinated with supply chain department to maintain inventory aligned with market demand• Managed the relationship with the key opinion leaders in the… Show more • Achieved business unit annual sales and gross profit targets and ensured year over year growth • Managed the sales of PBX, Wireless/Switches, and CCTV/Access Control• Launched new products and developed business plans for introducing them to key accounts• Forecasted market demand and managed the stock and demo orders • Coordinated with supply chain department to maintain inventory aligned with market demand• Managed the relationship with the key opinion leaders in the market• Provided support to the sales team in the market to help them achieve their sales target• Conducted quarter review meetings for the sales team to review targets, identify challenges and propose mitigation measures• Monitored the activity of the competitors in the market and developed counteractive strategies• Prepared regular progress reports of business achievement to internal higher management• Organized the participation in local and international conferences Show less

• Managed a team of engineers responsible for product support• Conducted regular product training for distributors and system integrators • Conducted demonstrations on new products to end users• Provided technical specification for registration of products• Organized meetings with sales team and end users to respond to technical concerns• Monitored annual maintenance contracts and return merchandise authorizations during warrantee period• Monitored ticket support system… Show more • Managed a team of engineers responsible for product support• Conducted regular product training for distributors and system integrators • Conducted demonstrations on new products to end users• Provided technical specification for registration of products• Organized meetings with sales team and end users to respond to technical concerns• Monitored annual maintenance contracts and return merchandise authorizations during warrantee period• Monitored ticket support system and ensured proper closing and customer satisfaction• Conducted quarter reviews of support performance and proposed solutions to overcome challenges• Presented technical presentations in local and international conferences Show less

• Provided technical support to French speaking countries in Africa on networking and security products

• Provided technical support to Africa region on networking and security products