At TCB Recruitment we our redefining the recruitment journey by connecting a blend of talent with organisations that inspire and empower them. We have an innovative approach which personalises our services. Our commitment to nurturing sustainable career success for candidates and driving growth through a consultative approach, future proofing our client’s businesses across Australia. Leveraging advanced technology and deep industry expertise, we strive to create meaningful and impactful relationships that contribute to a brighter, stronger and more dynamic workforce.Our teams expertise ranges across Professional Services, Facilities Management, Mining and Industrial.

* Planning and execution of company strategy* Build, lead and coach senior leadership* Provide visionary leadership to inspire and motivate to exceed targets and objectives* Identify new business opportunities, competitive activities and market trends to drive growth and innovation that grow market share* Work in collaboration with internal stakeholders to develop bespoke recruitment solutions, including MSP/RPO offerings* Fostering client relationships * Recruit/head hunt, train and develop recruitment professionals * Assist in identifying and implementing new systems to enhance efficiencies, client and candidate experiences whilst improving speed to market. For example, the implementation of AI and other forward thinking platforms* Overseeing the execution of operations* Implement policies and procedures to mitigate risk and ensure ethical conduct* Monitor key performance metrics (KPIs) and financial metrics to measure performance and identify areas of improvement * Ensuring compliance with relevant laws, regulations and industry standards across multiple industry sectors * Health and safety processes and procedures* Lead, motivate, coach and mentor to support development of team members* Drive open and transparent communication * Budgeting, forecasting and P&L management * Monitor financial performance and implement strategies to achieve revenue/profitability targets* Identify cost saving opportunities, drive operational efficiencies to maximise profitability across the business* Monitoring of FTE verses gross profit/EBITDA* Handle employee grievances, conflicts, and disciplinary actions in accordance with company policies and employment laws * Provide guidance and support to leaders across the business including performance evaluations and feedback * Monitor performance management processes to ensure fairness, consistency, and compliance* Identify training needs and develop training plans

Driving high performance teams across Professional Services, Industrial, Mining, Aged/Health Care, Facilities Management and Employment Services across Western Australia and Northern Territory.

Proven track record of specialising within the Professional Services sector, having an extensive sales and service background in a highly competitive market enables her to quickly gain an understanding of companies process’s and gaps within their organisation. Rachel is a born leader, motivating, driving and cultivating her teams to ensure she gets the best out of each individual, no matter what motivates them. She see's the bigger picture and communicates that to all levels ensuring team members are moving in the right direction, whilst being inline with the key business objective. Driving high performance, efficiencies and a positive culture. A born achiever who strives to exceed expectations at all levels.Key Achievements》Recognition of exceeding EBITDA in 2017, 18, 19, 20 and 21 in the Western Australian business》Proven growth of the Professional Services division (temporary and permanent) building the team from 4 to 14 team members within an 18-month period》Key driver of cultivating high performing teams across the WA business》The only Leader Regionally to exceed budget for FY18,19,20&21.》Strategically driving the business to enable all areas of the WA business to work within tight FTE budgets》Efficiency improvements = Positive impact to conversion ratios》Achieved Captain of the Year in 2018 & 2020, Player Choice award 2019》Built a highly profitable and performing Technical & Engineering Unit (WA)》Set up a Business Support desk for Adecco Recruitment Solutions (London)》Built a Business Support desk (high profit Commercial) - Adecco, London》Cultivated growth for Outperform Services, with the MD, by 349% in a one-year period during the down turn of the economy》Key player in the National Recruit profitability year on year, through workingacross all areas of industries, temp/perm Business Support & Industrial》Maintained a 90% ratio for customer recommendation for clients & candidatesAchieved 98% ratio from customers who would recommend to others.

Recruitment Manager in our Perth office, specialising in permanent placements, specifically within the Sales and Marketing sector.

Rachel has an extensive knowledge in working with various industries such as training, sales, service and medical where is she is able to quickly identify the needs and requirements of her clients, this enables her to give a speedy and accurate turn around when placing candidates. This means that the right people are in place to ensure the demands of her clients business are not affected.Rachel is part of a successful team which combined has over 70 years recruitment experience covering temporary, permanent and contract staff which means they can meet ALL your recruitment needs.

Rachel has an extensive Sales Management background across several sectors including Travel, Training and Recruitment. Rachel’s experience in these very competitive Industries enables her to quickly gain an understanding of Company processes, required achievements and market competition. Rachel has a proven track record of motivating Sales and Service Teams and utilises this experience to guide and support teams to achieve and exceed their targets and objectives.

Rachel was able to communicate effectively with clients (in their preferred way) in order to meet their exact recruitment needs and specifications. She was able to build strong relationships with clients and candidates which lead to loyalty with all that she was in contact with. Rachel was a proactive individual that actively pursued ways to increase word of mouth referrals, raise the brand of the company which in turn drove business to her and the business as a whole. Rachel worked very closely with her team, ensuring they were supported, guided and was on track to meet their KPI’s, she also assisted them in developing their skills to make them more confident and competent in their roles.

Rachel's position was to guide, support and motivate a team of 4 consultants as a Team Leader. As well as drive business, provide exceptional customer service to her clients building her credibility within her role as a Permanent Consultant.

Rachel worked with companies to determine the best way of helping them to resolve staffing issues and ensure they have the right people in place to meet the demands of the business. She built this new desk up, by providing a dedicated service to both her clients and candidates, going the 'extra mile' when ever it required.