Rachna Mehta Email and Phone Number

• Prepare project proposals, scopes of services and cost estimates for a diverse portfolio of project types.• Manage budgets, schedules, contracts, funding requests and communication and quality control plans in support of projects.• Interview, identify, and manage project team with responsibility for meeting client expectations.• Enterprise project manager direction large- scale projects with emphasis on system transformation• Develop and maintain key client relationships, and introduce value add propositions to strengthen partnerships.• Able to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, while managing risk and safety.• Assist in designing, managing, and improving processes using tools and report mechanisms.

• Designed, developed and managed IT programs to deliver business-aligned outcomes. • Consulted with stakeholders to understand program requirements; researched and applied best practice methodologies in program development and execution.• Manage program components, with accountability for completion of tasks and deliverables.• Developed business processes to achieve program vision and objectives and monitored program performance against defined goals and objectives. • Streamlined workflow and improved transition between day-shift and night-shift associates by cross-training all employees to close gaps. • Enabled the development of electronic tools that best supported clinical workflows by closing the gap between IT constituents and clinicians as key healthcare liaison.• Trained department managers on system documentation and developed a comprehensive program plan to communicate tracked progress to executive leaders.

• Collaborate with project teams implementing Cerner software; provided functional and technical expertise to clients.• Reviewed and resolved service requests, retested workflows, resolved client incidents and maintained frontend and backend applications. • Created documentation throughout resolution of issues to be utilized in future trainings and troubleshooting experiences.• Prioritized and planed issue resolutions both independently and in a collaborative and fast-paced team environment.• Earned recognition for multiple contributions, including Number 1 in Statistics within the IT department, Most-Solved Cases, highest number of tickets closed, and Best Overall Satisfaction percentage. • Facilitated functionality, scalability, and reliability of EMR systems through proactive communication with physicians and healthcare staff members.

- Skilled Nursing Facility and Long Term Care Facility for Geriatric Population.- Worked at the Lansing, KS, SpringHill, KS locations.- Supervised three physical therapy assistants and assigned daily responsibility for scheduling patients.- Responsible for patient’s initial evaluation, treatment plan and discharge plan.