Rachna Singh Email & Phone Number

Coppell, Tx, Us

Austin, Texas, Us

Amsterdam, Nl

. Stakeholder management and expectation management within Backbase organization , and customers.. Responsible for creating Delivery Plan and Roadmaps of the the customers portfolio. Internal alignment between R&D and Professional Services to remove potential dependencies between projects and product development..Portfolio Management : project and capacity planning , strategy and staffing. Escalation on program delivery before Executive Management.. Drive weekly Internal SteerCo meetings with the C- Level executives and directors to provide critical program updates ..Ensure end to end consistency and quality of Delivery by driving standard practices across all portfolio projects.

Lansing, Michigan, Us

• Led a Project with 45 developers, Business Analyst and Testers• Managed project $5M annually contract with calculating forecast, monthly invoicing and ensuring compliance.• Managed project account, budget, and recruiting and client management for IT Consulting Services contract. • Implement Agile/Scrum best practices and prepare comprehensive project plans to be shared with external Clients as well as internal Client Partners.• Drive Scrum standup’s, Sprint planning, tracking progress through Velocity, Capacity and Reporting Metrics.• Drive Implementation with clients in understanding business needs and liaising with the Product Owners to improve deliverables.• Directly manage and regularly collaborate with a high-impact team of Technical Implementation Specialists.• Partner with Delivery Leadership for Project Scoping, Defining Milestones, Resource Utilization and Project Prioritization process. • Mentored / coached the team on agile/SAFe best practices.• Experience in BRD, RTM and Business User testing in an Agile Model execution of a Reporting system• Administered the transition of test automation tools from legacy tools to selenium.• Managed quality control, review and walkthroughs of deliverables products• Lead Information Systems staff, recruiting highly qualified staff, determining staff development needs and providing development resources, performance communication planning, recognition, compensation, and discipline.• Facilitated internal trainings to build in-house expertise , product awareness and client confidence.

Dearborn, Michigan, Us

• Coordinate the testing efforts of multiple projects executed from near shore and offshore. • Experience in BRD, FRD, RTM and Business User testing in an Agile Model execution of a Reporting system• Project Management tasks using Kanban practices for tracking and reporting on deliverables to stakeholders.• Test execution of the feature bundles, mobile app testing • Partner with Delivery Leadership for Project Scoping, Defining Milestones, Resource Utilization and Project Prioritization process.

Detroit, Michigan, Us

Manage multiple projects through all testing phasesDesign and develop the Test Strategy ,Test Plan ,Test Estimation ,allocation of work and defect management for multiple projectsWork assignment to the team of different tracks , and reviewing their work for completeness and qualityTest management and defect reporting using Jira and Quality Center and Creating various reports including daily, weekly status and execution reports

Novi, Michigan, Us

Us

Prepare, Propose & Implement New Support Solutions Services Process(SSS) and documents Delivery responsibility of all in-progress projectsPerforming GAP Analysis and Feasibility studyCreated Audit Process for SSS

Developed project proposals, project progress assessments, reporting systems. Audited business processes and provided improvements and change management services throughout the project lifecycle.Provided project management consulting and client support services

Sintra, Lisboa, Pt

Teaneck, New Jersey, Us

Onsite Account Manager/Coordinator at customer location in Connecticut, US Client interaction with Business Stake holder & End usersProvide OSI Governance Model ,test effort, test estimation and Pricing ModelPlanning for the test cycles as well on daily basis along with Test ManagerExploratory Testing of the application for understanding the functionalityTrack and Monitor the test case and execution progress on daily basisProject scheduling, resource planning, risk management, requirement analysisHandle issues relating to contract, proposal and resourcesInterface between OSI point of contact and offshore teamProject tracking and controlling using MPP

Pune, Maharashtra, In

Defined Product Testing service offering and Execution strategyWhite paper on Product Testing Techniques presentedAssess and understand new tools and technologiesEstablish delivery competency in new tools and service offeringsEstablished Competency Assessment and Development framework for Testing Center of Excellence To provide SME (Subject Matter Experts) support to various delivery teams and optimize testing approachSME involvement during requirement analysis phase for various projects Support presales activities for large testing opportunities and preparing solution / response to large global RFPs

Cincinnati, Ohio, Us

Dublin 2, Ie

Seattle, Washington, Us

Redmond, Washington, Us

Ahmedabad, Gujarat, In

Be, Computer Science

Education record