Rachyl Neidecker Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Tempe, Arizona

I manage a segment of Underwriting for the SGS segment representing the entire West Coast. As the Western SGS TL of regional Rating & Quoting I am responsible for developing and managing the Rating Analysts to ensure that all production and quality goals and TATs are met and in my case exceeded. I am the primary resource, serving as a subject matter expert related to Group products, job related systems, organization structure, and SQ policies and procedures. I work closely with Sales… Show more I manage a segment of Underwriting for the SGS segment representing the entire West Coast. As the Western SGS TL of regional Rating & Quoting I am responsible for developing and managing the Rating Analysts to ensure that all production and quality goals and TATs are met and in my case exceeded. I am the primary resource, serving as a subject matter expert related to Group products, job related systems, organization structure, and SQ policies and procedures. I work closely with Sales Representatives and their Regional Director to ensure that we communicate effectively, collaborate, identify process improvement opportunities, cross train.The Rating & Quoting unit is a fast-paced, dynamic, production oriented and sales results driven environment. I work closely with the SQ National Managers to establish and manage a quality/auditing program as well as performance goals and objectives that will be used to measure the performance of the Rating Analysts to meet productivity as well as sales NPF goals. I ensure that my Rating Analysts have the tools, support and training to meet and exceed production and quality objectives as well as develop the required soft sales skills to deal with sales reps and their brokers. I am tasked with continuously identifying process improvement opportunities and the skills required to effectively perform and drive sales activities and results. Show less

Scottsdale, Arizona

Process and Protocol Analysis and Improvement:• Reformatted marketing strategy and roll out protocol for a better ROI• Implemented a new project management structure to increase work place productivity• Assisted design and co-create the website in the backend, constantly assessing the website analytics for effectiveness • Performed gap analysis in efforts to increase conference ROI and produced a proposal and for presentation to the CEO• Formulated a new method for tracking… Show more Process and Protocol Analysis and Improvement:• Reformatted marketing strategy and roll out protocol for a better ROI• Implemented a new project management structure to increase work place productivity• Assisted design and co-create the website in the backend, constantly assessing the website analytics for effectiveness • Performed gap analysis in efforts to increase conference ROI and produced a proposal and for presentation to the CEO• Formulated a new method for tracking advertising initiatives to discover initiatives needed to discontinue and measure the effectiveness of newly implemented initiatives to identifying the best ROI for paid marketing initiatives• Restructured office work flow to increase productivity• Assess office gaps, restructure internally, interviewed and hired new employees to fill needs to support expansion, lead the office in the change management process Daily Operations:• Manage all office staff• Project manage all office initiatives and ensure that all project timelines are executed effectively• Manage and draft all author/speaker contracts• Book interviewees and generate all collateral and content for Mishka Radio Show• Support CEO in speaker selection and acquisition and vetting of new potential speakers• Manage the affiliates and affiliate programs, contracts, training and tracking• Project manage, execute, monitor and report on all marketing projects, initiatives, and campaigns• Generate copy/content (i.e. graphic design) for multiple websites, mini-sites, landing pages, advertising, solo dedicated emails and print collateral• Project manager for any re-design and content enhancement of website and all updates to marketing initiative aesthetics • Manage all company Social Media Pages, Facebook, Twitter, LinkedIn and YouTube• Track web statistics, analytics & metrics: site/page rankings, links, traffic behavior and advertising conversions Show less

Phoenix, Arizona Area

Project Manager for the Training/Onboarding Program Assessment and Restructuring:• Managed a team of twelve Troxell employees tasked to support me in critically assessing the effectiveness of the current program in place and identify gaps in the training and training process, and created an improvement plan based on our assessment• Implemented an integrated and holistic training program focusing on five defined areas of need, post need identification the committee ensured that all five… Show more Project Manager for the Training/Onboarding Program Assessment and Restructuring:• Managed a team of twelve Troxell employees tasked to support me in critically assessing the effectiveness of the current program in place and identify gaps in the training and training process, and created an improvement plan based on our assessment• Implemented an integrated and holistic training program focusing on five defined areas of need, post need identification the committee ensured that all five areas of need were accommodated in the training modules and schedule composition• Identify traits of an ideal AE - supporting vetting process and personality testing• Territory mapping and go-to-market strategic planning and execution• Creating new training modules based on needs analysis • Implemented a Senior/ Junior Salesman Mentor program and process proposal• Internal Corporate Training and Onboarding, implemented for all new hires and systematically cross trained all departments • Collaborated with department heads regarding gaps in their internal onboarding training, and created programs customized to those needsDaily Operations:• Project managed and provided weekly status updates to the CEO regarding approximately 30 initiatives company-wide• Working alongside executive team staff to plan and execute company strategic plan• Created and reported the monthly board financial review for the Troxell Board several months running to provide support to the Finance Department• Worked with Regional VP’s, Director of Marketing, VP of Business Development and CEO regarding go-to-market strategies• Identify our ideal target demographic, and cater the marketing plan towards said demographic• Tradeshow ROI, Proposal, to maximize our return and decrease the budget, strategy implemented by CEO and Marketing Director with my support• Managed the conception and execution of two flyers or ‘magazines’, containing classroom solutions, and products featuring over 65 vendors Show less

Phoenix, Arizona Area

• Implemented new functions and created best practices, training and procedures for the computer application that housed all domestic and international wishes, known as the Wish Portal, via the Salesforce platform• Primary event coordinator for six Round Tables, two annual CEO Orientations and two annual international conference• Participated in the editing, design and functionality of the affiliate review reports, which are customized outlines for site specific performance improvement… Show more • Implemented new functions and created best practices, training and procedures for the computer application that housed all domestic and international wishes, known as the Wish Portal, via the Salesforce platform• Primary event coordinator for six Round Tables, two annual CEO Orientations and two annual international conference• Participated in the editing, design and functionality of the affiliate review reports, which are customized outlines for site specific performance improvement there are 12 international affiliates offices assessed annually• Headed a collaborative effort between multiple internal departments, both domestic and abroad, to create and implement innovative wish programs and formalized a process to improve future wish granting• Actively participated in the creation and up-keep of the first Make- A-Wish International Operations Manual, which is a 1,500 page document that acts as toolkit to support international affiliate CEO’s in running a successful non-profit• Managed Affiliate Performance Database via the Salesforce platform, which is used to record and report the company’s annual metrics• Assisted in the creation of the Wishleader annual conference website and developed an electronic conference registration to enhance meeting coordination efficiency and accuracy through Event Interface and ScheduleOnce Show less

Bachelors Of Science In Psychology, Undergraduate Thesis - Organizational Psychology

Activities and Societies: Alpha Phi 2008-2010 Autism Speaks Event Coordinator Austin Texas May -July 2011 Bully Buffer non-profit 501.

Study Abroad Program