Ramsay Cook Email & Phone Number

Surrey, Bc

Responsible for initiatives aimed at creating or recreating FortisBC's services for gas customers including, investments in Cleantech (ie GHG emission reduction) and natural gas product innovation, Renewable Natural Gas (RNG) service offerings, connection policies, and management reporting on company metrics. Focus on continuously enhancing value to customers, within a regulated and policy sensitive context.• Cleantech Innovation: Responsible for investments in natural gas cleantech in collaboration with the Natural Gas Innovation Fund and other major Canadian gas utilities. Investing in startup companies to accelerate technology innovation and commercialization, primarily in renewable gases (RNG and Hydrogen), carbon capture, and energy efficiency. Managed investments in over 30 innovative startup companies. Project screening, applicant proposal evaluations, applicant pitch sessions and Q&A, and peer group discussions with investment partners. • Renewable Natural Gas: Responsible for managing customer demand for FortisBC's RNG program. Ensuring that RNG demand and supply are aligned while encouraging continued growth in customer enrollment. Developing service offerings to suite various customers types, while accounting for government regulations. Extensive work to obtain approvals from the regulator (BCUC), including primary responsibility for the development and elaboration of regulatory applications, and responding to regulator and intervener queries.• Natural Gas Product Innovation: Responsible for FortisBC's natural gas appliance innovation pilots including intake, evaluation and investments in projects such as customer scale carbon capture (CleanO2) and micro combined heat and power.• Policies and Gas Programs: Maintained, clarified and updated various customer policies and metrics to better suit new customers. Proposed, sought and obtained approval for an enhanced customer connection fund to assist new customers facing abnormally high costs to connect

Greater Vancouver, British Columbia, Canada

Successfully oversaw the development and launch of 10 major marketing programs from initial concept through ongoing operation, including all aspects of market research, stakeholder engagement, financial analysis, contract management and continuous process improvement. Planned program development phases, timeline, required resources and budgets. Performed market research and financial analysis to support the business case for each new program. • Oversaw the growth in program spend from $1.1 M in 2009 to nearly $11 M in 2015. Engaged in continuous process improvement and redevelopment to accommodate the significant growth in spending while maintaining customer satisfaction. • Regularly delivered presentations on FortisBC's energy efficiency initiatives to audiences both internal and external to FortisBC at multiple venues and settings. • Negotiated, developed, adapted and delivered on contracts for entities such as BC Hydro, the Province of BC, and various other third-party service providers.

Montreal, Quebec, Canada

Worked directly with clients, negotiated contracts, oversaw a team of engineers and technicians, prepared cost estimates, participated in and directed site meetings, reviewed construction work and delivered projects according to tight and sometimes shifting deadlines. \ • Began as a project manager in September of 2001. Became director in November of 2002. 5 years experience overseeing work performed by junior staff, technicians and CAD operators. • Successfully managed over 200 projects from inception through completion, including contract negotiation, concept design, final design, construction management, and final hand-over phases. • Worked directly with project stakeholders, including contractors, suppliers, architects, and the end client to balance competing demands, overcome project obstacles, and ensure budget and time constraints were respected. • Planned project phases, timeline, required resources and budgets using software such MS Excel and Project and using project management techniques such as the critical path method. • Experience with site surveys, site meetings, construction review, issuing change orders, reviewing contractor proposals and requests for payment

Mba, Management & Finance

Activities and Societies: - Team member: JMSB’s 3rd place winning team at Rotman School of Management’s 2008 Net Impact CSR case.

B. Eng, Mechanical Engineering