Randy Delgado Email & Phone Number

Hyattsville, Md, Us

Terrapin Row

• Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions• Assist in preparation and processing of all leases and related paperwork for approval by Property Manager• Assist the Property Manager in preparation of weekly and monthly reporting requirements• Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income• Assist in interviewing candidates for available property positions and participate in the selection process of new hires as needed• Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff• Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed• Address complaints and resolve issues in a timely and professional manner• Assist with leasing responsibilities to maximize occupancy• Participate in quarterly property inspections as well as during move-in and move-out• Assist in maintaining key control of occupied and vacant units

Coastal Club Apartments

• Create a fun and exciting environment that student crave to live in• Assist with the development and execution of annual marketing plans within budget• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy• Stay current and knowledgeable with leasing and marketing trends• Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs as approved by the Property Manager• Give informative property tours to potential prospects onsite• Lease and renew beds/apartments via in person, on the phone or online• Lead and develop PT and FT Leasing Consultants• Assist in the recruiting and interviewing process• Maintain accurate and current prospect traffic and leasing data• Audit lease files as need to ensure adherence to all policies and procedures• Contribute to the general upkeep and cleaning of the office, common areas, and the model• Perform various administrative tasks as needed or as directed by the Property Manager and any additional responsibilities as required

Coastal Club Apartments

• Market and lease apartments in accordance with policies and procedures outlined by management. Responsible for providing resident services in a professional and courteous manner.• Maintain an excellent customer service relationship by adhering to the Peak Science of Service Standards• Adhere to Peak Policies and Procedures• Greet prospective residents. Show model, market ready units and common areas• Lease apartments and sell the products and services of the property to prospects• Assist prospective residents with completion of online application• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials• Work to optimize occupancy while maximizing leased rent• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages• Maintain thorough product knowledge of the property and competition• Assist with market surveys as needed• Collect deposit and/or fees associated with move-in• Accurately prepare and have a thorough knowledge of all lease-related paperwork• Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary• Inspect units on a quarterly basis as well as prior to move-in• Assist with planning and hosting of resident events• Audit all lease and renewal files for key controls and bonus submission to the Property Manager• Assist residents with the move-out process• Assist in the performance of turn process• Write up and file service requests from residents upon receipt• Contribute to the general upkeep and cleaning of office, common areas and model• Perform various administrative tasks as needed

The Office Of Student Life

• Office of Student Activities and Leadershipo Assists Assistant Director with daily administrative tasks, budget management, and event planningo Serves as event contact in Assistant Director’s absenceo Responsible for collecting and compiling First 54 Calendar events over the summero Serves on OSAL committees, such as Homecoming, Programming Council, and Community Allianceo Assists Assistant Director with concert preparations, including contract negotiations and logistics planningo Administers Coastal Nights late-night funding grant program, including leading review of applications, organization notifications, and assessment following eventso Leads Teal Tuesday Team, including scheduling, recruitment, t-shirt design, and execution of weekly t-shirt distributiono Plan and execute one event per semester of own choosingo Assists other OSAL professional staff with programs as requested (Student Organizations, Leadership Development, Fraternity and Sorority Life, Civic Engagement)o Attends bi-weekly OSAL staff meetingso Schedules regular one-on-ones with Assistant Director• Coastal Activities Board (CAB)o Advises CAB Promotions branch on the planning of advertising and publicity efforts for CAB eventso Serves as event contact in Assistant Director’s absenceo Attends weekly CAB general and executive board meetingso Creates assessment plan for CAB eventso Attends and serves as main contact for student delegates during NACA* conferences and runs daily debriefing meetingso Attends all Block Booking meetings at NACA* conferences and assists with calendar preparation and event scheduling before and after conferences• Off Campus Student Services (OCSS)o Lead planner and main contact for spring Off Campus Living Fairo Serves as event contact in Assistant Director’s absence

I quickly answered questions about Coastal academics, housing, and different departments. Provided knowledge about all academic departments. Prepared acceptance packets and Thank-You letters for incoming students.I gain excellent public speaking and communication skills developed during this period. Also helped prospective students make $120,000 decisions

I established relationships with residents and promoted growth and opportunity by implementing educational programs.Responsible for the safety and well-being of 60 residents. Promoted community building programs such as alcohol awareness and academic success.Provided an introduction to the campus for residents.Responsible for the security of the master access key

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Management

Activities and Societies: Alpha Psi Lambda F.U.R.I.A