Single to Shaadi is a community of marriage-minded daters looking for an alternative to the app scene when it comes to finding a true life partner. We cater specifically to people who identify as having South Asian origin but either grew up or live and work in the United States or Canada. Core product offerings include matchmaking, dating profile consultation, astrology, photos/stylist, and coaching. Our approachable price point and relatability to our core clientele is what makes us different from some of the more traditional Indian matchmakers in this space. Our entry-level pricing sets us apart from most matchmakers in general. Hands on, curated referrals and a level of follow thru and accountability is what makes us more reliable than the online dating app scene.

Creating the first of it's kind, South Asian "family" dating app!

Manage a broad & diverse team of Account Managers responsible for assessing client needs and objectives, developing account plans & managing day-to-day needs for a large portfolio of accounts.Managing a specific set of accounts and handle all day-to-day communication.Create long term scalability and anticipate future needs for the team in conjunction with other Account Management leaders.Ensure all staff has the skill set/talent necessary to consult with clients and ensure superior account management across various solutionsResponsible for coaching & counseling team members to ensure standards are maintainedAccountable to ensure staff are trained on new technologies and industry best practices for support of digital agency services & other leading TC solutions.Responsible for all customer communications, conflict resolution and compliance on contractual deliverablesMaintain a strong account team through optimum selection, training and development, appraisal & motivational techniques. Maintain a high level of organizational flexibility through employee & career path development.Continually optimize account management procedures within the department & between other departments to ensure timeliness & quality.Responsible for the optimal use of purchased products leading to increased revenue from customer base.Ensure team members are conducting regular account reviews with customers to confirm that customer’s goals & expectations are being met.Make certain all customer issues are being resolved in a timely manner & that all escalated matters are handled with a sense of urgency.Develop & implement successful strategies to meet & exceed individual & team revenue goals (renewal & new).Participate in regular training programs to improve performance.Develop & maintain a heightened awareness of industry dynamics, emerging opportunities & competitive trends. Identify & capture trends, & communicate findings to clients & leadership.

Know – Acquire – Convert – RetainResponsible for owning the relationship with high-profile hospitality clients, acting as the main point of contact for the customers across all lines of business. Ensuring customers are gaining full benefit of the TravelClick products purchased as well as to identifying opportunities where other TravelClick products may meet the needs of the customer. Help develop and execute ecommerce strategies for clients, manage inter-department relationships to provide these strategies, and hone in on client initiatives to improve the client’s web presence and revenues for the client and for TravelClick. Have a deep understanding of the digital marketing landscape, within the hospitality industry.

Design, develop, implement, and maintain operational systems, methods, and techniques to support Pricing and Yield Management activities and responsibilities in the field and at the regional and corporate levels. This includes development of metrics, generation and review of reports, pricing, and implementation of strategies across channels to maximize profitability by property and region.

Inventory and pricing controls to ensure market share gain across transient market segments at the W Hotels of Chicago (W Lakeshore & W City Center)

Inventory and pricing controls to ensure market share gain at the Tremont Chicago Magnificent Mile.

The Westin Michigan Avenue

Sheraton Yankee Trader/Clipper and later Westin Beach Resort Fort Lauderdale

Sheraton Yankee Trader