Radha Chirthanuru Email & Phone Number

Sydney, New South Wales, Australia

Ø Analyse the Business Requirements and work with the development team for understanding the details of functional and non-functional requirements on web and cloud applications.Ø Performed testing and support activities on enterprise applications like Salesforce, MS Dynamics 365 CRMØ Collaborated closely with design, development and project management teams to ensure testing protocols are met.Ø Designed and implemented test plans as per customer requests and prepared functional… Show more Ø Analyse the Business Requirements and work with the development team for understanding the details of functional and non-functional requirements on web and cloud applications.Ø Performed testing and support activities on enterprise applications like Salesforce, MS Dynamics 365 CRMØ Collaborated closely with design, development and project management teams to ensure testing protocols are met.Ø Designed and implemented test plans as per customer requests and prepared functional test plan, test strategy, and workload modellingØ Well-versed in verifying the functionalities of the software application with sound knowledge of functional testing methodologyØ Proven track record of performance test Scripting across Microsoft stack in an enterprise-level environment using VSTSØ Performed end-to-end phases of test execution of the deliverablesØ Developed test scripts according to test specifications/requirements for an end to end performance testing.Ø Involved in cross browsing testing of the application on various browsers to ensure the functionality is same across the browsersØ Unit testing of scripts for all business scenarios during enhancements in each release.Ø Enhanced and debugged the scripts and performed parameterization and correlation to meet the requirements.Ø Executed scalability and volume testing to measure the system’s ability to grow by increasing the workload.Ø Identified disk usage, CPU and memory for web and database servers and how the servers are getting loaded.Ø Conducted bottleneck analysis on the issues and bugs logged during testingØ Identified SQL queries which caused high response time using SQL profiler and provide recommendations for performance tuning. Ø Provided recommendations and scalable solutions comprised of test findings and system behaviour observed under conditions of load and stressØ Compared and analysed actual to expected results and reported all deviations Show less

Sydney, Australia

Ø Successfully delivered an assignment with David Jones Financial Services (FS), to implement the solution that will ensure EDM (Electronic Direct Mail) can be sent to FS customers with the correct data on the Salesforce CRM Marketing CloudØ Involved in the Salesforce Marketing Cloud attribute, Journey Builder and Automation Studio testing.Ø Analysed business requirements and created test cases for various business scenarios.Ø Provided inputs for the Requirements Traceability Matrix… Show more Ø Successfully delivered an assignment with David Jones Financial Services (FS), to implement the solution that will ensure EDM (Electronic Direct Mail) can be sent to FS customers with the correct data on the Salesforce CRM Marketing CloudØ Involved in the Salesforce Marketing Cloud attribute, Journey Builder and Automation Studio testing.Ø Analysed business requirements and created test cases for various business scenarios.Ø Provided inputs for the Requirements Traceability Matrix (RTM)Ø Test execution of POS (Point of Sale) and Salesforce Marketing Cloud applicationØ Worked with the stakeholder team during the warranty support period of the project, to ensure the deliverables were tested accurately and delivered on time with quality.Ø Collaboration and coordination with stakeholders, BA’s, developers and third-party vendors during project execution by attending scrum meetings and stand-ups.Ø Verify and Identify gaps in the business processes and communication with the responsible parties to rectify them.Ø Support for User Acceptance Testing by setting up test data for system integration testing.Ø Create, maintain and communicate daily testing status reports to the respective project stakeholders Show less

Ø Core team member responsible for delivery of in-house applicationsØ Participated in functional analysis & design and developmentØ Used ADO.NET objects for reading/updating records in the database.Ø Involved in the creation of stored procedures in MS SQL ServerØ Involved in functional and unit testing of the applicationØ Responsible for unit testing and regression testing of all modules during enhancements or change requests.