Responsibilities • Management and Mentoring of team of 30 members which includes Sr./ Solution Architects, Sr. Solution Integration and Integration Engineers.• Project Stakeholder Engagement• Vendor Management. • Domain Service Lead for Cloud NFVi - Facilitate issue resolution of Cloud Project JIRA tickets by engaging SME. Stakeholder engagement by prioritization and manage of their Project trouble ticket. Responsible for Capacity and competency of Customer Support… Show more Responsibilities • Management and Mentoring of team of 30 members which includes Sr./ Solution Architects, Sr. Solution Integration and Integration Engineers.• Project Stakeholder Engagement• Vendor Management. • Domain Service Lead for Cloud NFVi - Facilitate issue resolution of Cloud Project JIRA tickets by engaging SME. Stakeholder engagement by prioritization and manage of their Project trouble ticket. Responsible for Capacity and competency of Customer Support Team(SMEs) based on ticket inflows.• Governance and overseeing of all on going Telco Cloud NFVi projects which is spread across different Market Areas like Europe and Latin America, Middle East, India, Australia and Americas.• Capacity planning and Competency development of team in NFVi which includes package like Ericsson Cloud Execution Environment, Ret Hat Open stack, Software Define Networking & HDS8000/SDI. • Process improvement and operations. • Hiring and RecruitmentsKey accomplishments• Gained very good understanding of Cloud Open stack technologies • Cloud NFVi Competency Development Show less

Roles and Responsibilities • Playing a role of National Grid Project Manager to manage the projects under Client’s finance and shared services program under the corporate portfolio. • Execution of the projects based on Prince2 Process • E2E project management right from startup to closure stage. • Stakeholder engagement and risk management. • Vendor management which includes their engagement, contract management and invoicing. • Project finance… Show more Roles and Responsibilities • Playing a role of National Grid Project Manager to manage the projects under Client’s finance and shared services program under the corporate portfolio. • Execution of the projects based on Prince2 Process • E2E project management right from startup to closure stage. • Stakeholder engagement and risk management. • Vendor management which includes their engagement, contract management and invoicing. • Project finance management• People management. • Monitoring and controlling the project work• Weekly/Monthly project status update to stakeholders.• Execution of SAP and Cloud solution projects . Show less

Projects managed SAP SD pricing roll-out - June 2013 - Apr 2014 SAP SD pricing changes Roll out across multiple Countries. It involved setting up new pricing procedures and changes to the Invoice layout in SAP SD across multiple countries in Philips Consumer Lifestyle Sector. SAP – Spare Part Management System integration (Jun 13 – Jan 14) Scope: SAP Integration with FlexitronicsSparepart Management System in replacement to DHL Sparepart Management System. It… Show more Projects managed SAP SD pricing roll-out - June 2013 - Apr 2014 SAP SD pricing changes Roll out across multiple Countries. It involved setting up new pricing procedures and changes to the Invoice layout in SAP SD across multiple countries in Philips Consumer Lifestyle Sector. SAP – Spare Part Management System integration (Jun 13 – Jan 14) Scope: SAP Integration with FlexitronicsSparepart Management System in replacement to DHL Sparepart Management System. It involved setting up existing Inbound and Outbound interface with FlexitronicSparepart Management System which would be replacing the current DHL Spare part Management System. FICO, SD, MM, APO, PI, BIS6 and BI/BW SAP Modules are impacted in this project. Indonesia O2C SAP Rollout (Dec 12 – Dec 13) Scope: SAP rollout for Philip Indonesia Commercial Organization. It involved setting up of new company for Indonesia Country in SAP Application Landscape impacting FICO, SD, MM, APO, PI & BI/BW SAP Modules. Roles and Responsibilities • A dual role of Project Master and Scrum Master. • E2E project management.• Client interactions and engagements.• Managed a Team of 10-12 SAP Consultants.• Execution of the project based on Agile Scrum Methodology using the Rally Tool.• To ensure on time delivery of all Sprints. • Definition the Project Backlogs (with the help of Product Owner) , User Stories and Sprints based on Project Scope and Requirements • Responsible for conducting Sprint Planning , Daily Scrum, Sprint Demo and Retrospective meetings with Scrum Team and Product Owners • Responsible to carry out all project administration activities like Customer Invoicing , CR creation, Resource on boarding/release in the system, taking part in quality audits and review etc. • People Management. • Monitoring and controlling the project work• Weekly/Monthly project status update to all Stakeholders.\ Show less

SAP Change Manager (Nov 11 – Nov 12)Scope : Development and implementation of Change Requests in SAP Application Landscape pertaining in Philips Consumer Lifestyle sector. Roles and Responsibilities • Client interactions and engagements.• Management of Scrum Team of 15 which included FICO, SD, MM, EAI and ABAP Consultants. • Ensure Sprint delivery of 80% and above. • Responsibilities of development and implementation of changes impacting FICO , SD , MM and… Show more SAP Change Manager (Nov 11 – Nov 12)Scope : Development and implementation of Change Requests in SAP Application Landscape pertaining in Philips Consumer Lifestyle sector. Roles and Responsibilities • Client interactions and engagements.• Management of Scrum Team of 15 which included FICO, SD, MM, EAI and ABAP Consultants. • Ensure Sprint delivery of 80% and above. • Responsibilities of development and implementation of changes impacting FICO , SD , MM and PI modules • Project Execution based on Agile Scrum Methodology.• Resource onboarding. • Monitoring and controlling the project work• Weekly project status update to all Stakeholders.• Team Building and Mentoring. Show less

• • Role of Operations Manager leading a Team of 24 people.• Telecom GSM domain related to operations support of Fraud management , Revenue assurance and CAF management application • Client Engagement• People management/Team building and mentoring. • Issue Tracking • Application SLA and Incident management • Management of Operation CRs and Bug fixes • Ensure smooth operations through best practices, processes and controls. • Continuous process… Show more • • Role of Operations Manager leading a Team of 24 people.• Telecom GSM domain related to operations support of Fraud management , Revenue assurance and CAF management application • Client Engagement• People management/Team building and mentoring. • Issue Tracking • Application SLA and Incident management • Management of Operation CRs and Bug fixes • Ensure smooth operations through best practices, processes and controls. • Continuous process improvement.• Capacity management Show less

• Role of System Analyst/Engineers leading 6 member team of System Analyst/ Engineers.• Project management activities which included project estimation, project schedule, project tracking, resource planning, work allocation, claim control and quality of the deliverable. • Team building and mentoring. • Customer Interaction to understand business requirement (FR/NFR) with respect to the impact on the application and preparation of HLD • Knowledge transfer to the Development… Show more • Role of System Analyst/Engineers leading 6 member team of System Analyst/ Engineers.• Project management activities which included project estimation, project schedule, project tracking, resource planning, work allocation, claim control and quality of the deliverable. • Team building and mentoring. • Customer Interaction to understand business requirement (FR/NFR) with respect to the impact on the application and preparation of HLD • Knowledge transfer to the Development /System Testing Team to develop/enhance and Test the system respectively. • Review and approve the Design (both application and Oracle DB) and Test case documents prepared by Development and System Testing team respectively• Leading Productivity Focus Group to improve the productivity of projects thru FP techniques.• Part of Oracle DB Special Interest Group to address DB related pain areas in the Account• Process improvement • Identifying grey areas in the team and facilitate trainings for them to enable them to deliver better. Show less

RA implementation in Syriatel. Responsibility • Project Ownership- To ensure timely completion of Project to the Client’s satisfaction. • Requirement Analysis which requires understanding and analyzing of all network elements (in scope) as well as overall business processes. • Arriving at the Reconciliation Pairs of Network Elements/business applications, required to ensure minimum possible revenue leakages. • Preparation of Technical and Business Rule… Show more RA implementation in Syriatel. Responsibility • Project Ownership- To ensure timely completion of Project to the Client’s satisfaction. • Requirement Analysis which requires understanding and analyzing of all network elements (in scope) as well as overall business processes. • Arriving at the Reconciliation Pairs of Network Elements/business applications, required to ensure minimum possible revenue leakages. • Preparation of Technical and Business Rule Document• Guiding the Development Team to configure the requirement in Moneta RA system • Implementation of the Revenue Assurance System at the Client site. Show less

Worked as Solution Designer for BT Client . Responsibility includes preparation of DLD , Configuration of rating and billing catalog and testing in Geneva 5.3 Billing System based on the business requirement.