Radhakrishnan Dhamodharan Email & Phone Number

Chennai, Tn, In

Chennai Area, India

Excellent track record of consistently enhancing revenue and repeatedly producing sustained top line & bottom line growth by re-organising business direction towards more customer-focused approach.Evolved strategies that led to acquisition of high profile Fortune 500 clients by winning complex multi-year contracts .Expertise in providing a solution-based approach to clients that focuses on resolving their needs, thereby creating a win-win situation and foundation for long term… Show more Excellent track record of consistently enhancing revenue and repeatedly producing sustained top line & bottom line growth by re-organising business direction towards more customer-focused approach.Evolved strategies that led to acquisition of high profile Fortune 500 clients by winning complex multi-year contracts .Expertise in providing a solution-based approach to clients that focuses on resolving their needs, thereby creating a win-win situation and foundation for long term client retention / C – Level Relationships Show less

Chennai, Tamil Nadu, India

Proficient in driving overall growth and global account management of an existing customer base by increasing account penetration, increasing sales revenue, new customer acquisition and managing delivery and issues Dynamic professional with strong will to win; possess strong planning, communication, analytical & problem solving skills; highly reliable & energized person with strengths in leading cross-functional teams .Deep understanding of solutions from various markets leaders… Show more Proficient in driving overall growth and global account management of an existing customer base by increasing account penetration, increasing sales revenue, new customer acquisition and managing delivery and issues Dynamic professional with strong will to win; possess strong planning, communication, analytical & problem solving skills; highly reliable & energized person with strengths in leading cross-functional teams .Deep understanding of solutions from various markets leaders like CISCO , VMWARE , Fortinet , F5 , Checkpoint , Palo Alto . Show less

Chennai Area, India

Orange Business Services, Senior Account Director, Jan’16 – Feb’18Orange Business Services, Key Account Manager, Sep’11 – Dec’15Role:• Undertaking in-depth analysis of customer spend, business drivers, key markets and growth plans• Conceptualising & implementing competitive sales strategies and developing processes; identifying business drivers and aligning product & service offerings asper requirements of customers • Building & maintaining strong relationships with C… Show more Orange Business Services, Senior Account Director, Jan’16 – Feb’18Orange Business Services, Key Account Manager, Sep’11 – Dec’15Role:• Undertaking in-depth analysis of customer spend, business drivers, key markets and growth plans• Conceptualising & implementing competitive sales strategies and developing processes; identifying business drivers and aligning product & service offerings asper requirements of customers • Building & maintaining strong relationships with C levels and key decision makers;functioning as single point of contact within the customer organization exceedingcustomer expectations for generating repeat business• Developing large volume & high value Global & National Key accounts andmaintaining top & bottom line profitability• Driving new sales / revenue by proposing new product solutions and through upselling & cross-selling of products and services• Devising strategies for retention and churn management by thereby renewingcontracts from existing customers and ensuring minimal revenue erosionHighlights:• Business handled Euro 50 Million in Order over last 6 years• Large Orders from Michelin , CMA CGM , Zoho , VISA , Swiss Re , BNY Mellon• Transformed Zoho to One of TOP revenue accounts in India for Voice Services• Successfully implemented KONE Contact Center in India on Ayaya EMC Platform• Euro 15 Million of business from large account for CISCO / Riverbed and AVAYAequipments and related maintenance services• Successful in Identifying the Global Accounts which are growing in India byteaming with the Global Teams and also by engaging the customer teams in India Show less

Chennai And Bangalore

Tata Teleservices, Bangalore as NBRM – Strategic AccountsRole:• Drove expansion of new business across PAN India and consistently increasedorders and revenue share from assigned strategic accounts• Consistently achieved set revenues targets for Voice and Data Product LineHighlights:• Won MPLS order for 150 branches from ING Vysya• Increased:o Billing from Cognizant from Rs. 1.5 Lakhs to 18 Lakhs / month in 3 monthso ILD traffic across India by installing… Show more Tata Teleservices, Bangalore as NBRM – Strategic AccountsRole:• Drove expansion of new business across PAN India and consistently increasedorders and revenue share from assigned strategic accounts• Consistently achieved set revenues targets for Voice and Data Product LineHighlights:• Won MPLS order for 150 branches from ING Vysya• Increased:o Billing from Cognizant from Rs. 1.5 Lakhs to 18 Lakhs / month in 3 monthso ILD traffic across India by installing additional PRIs across branches ofCognizant across India• Steered acquisition of orders from high profile accounts such as ING Group,Mindtree, Hinduja Global Solutions, Canara Bank and ITES accounts• Successfully closed PAN India deal of Rs. 3 Crores / annum Show less

Chennai

Reliance Communications, Chennai as Senior Manager - Key AccountsRole:• Expanded Wireline businesses to top level Chennai based accounts• Ensured high level of customer satisfaction by functioning as single point of contactfor customers requirements and by effectively managing escalations• Churned business from competitors like Airtel in MPhasis & HCL by analysingcustomer infrastructure and accordingly proposing appropriate solutions• Developed strong contacts with… Show more Reliance Communications, Chennai as Senior Manager - Key AccountsRole:• Expanded Wireline businesses to top level Chennai based accounts• Ensured high level of customer satisfaction by functioning as single point of contactfor customers requirements and by effectively managing escalations• Churned business from competitors like Airtel in MPhasis & HCL by analysingcustomer infrastructure and accordingly proposing appropriate solutions• Developed strong contacts with CTOs, CXOs and key decision makers of keyaccount companies• Ensured effective hiring, orientation, training & development of sales staff;demonstrated a dynamic leadership style that motivates teams to perform betterHighlights:• Awarded as Best Key Account Manager in Tamil Nadu in Q1 2008 – JFM, Q2 2008–AMJ, Q3 2008 –JAS and Q3 2009 –JAS• Managed Data and Voice Services business with sales target of Rs. 1 Crore / Monthand turnover of Rs.7.5 Million per month• Generated huge volume of business from enterprise IT accounts such as HCLTechnologies, Cognizant, Mphasis, Sify, Ingram Micro, HTC Global Services, Frost& Sullivan and so on• Spearheaded entry of business to following accounts:o Mphasis, thereby increasing revenue from zero in Mar’08 to Rs. 18 Lakhs /month in 6 months, thereby achieving annual revenue of Rs. 200 Lakhso HTC Global Services; secured order worth Rs. 1.5 Crores and expanded it to aRs. 40 Lakhs per annum accounto Cognizant; acquired order of Employee Work From Home Solution “RICS”;amplified billing from Rs. 60,000 Jun’09 to Rs. 1.2 Crores per month in 2014with 9000+ user base Show less

Tamil Nadu, India

Hewlett – Packard India Sales Pvt. Ltd., Coimbatore as Area Sales Manager• Area Sales Manager for HP Image and Printing Business• Annual Business Volume of 200 Crores• Managing Tier 1 Partners Ingram Micro and Redington• Managing the Regional Distributors like Bloom , Microsystems and Ozone• Appointed new regional distributors in Salem , Erode , Hosur to increase the reachand also enabling same day delivery of printers• Monitoring Sell out , Controlling MOP… Show more Hewlett – Packard India Sales Pvt. Ltd., Coimbatore as Area Sales Manager• Area Sales Manager for HP Image and Printing Business• Annual Business Volume of 200 Crores• Managing Tier 1 Partners Ingram Micro and Redington• Managing the Regional Distributors like Bloom , Microsystems and Ozone• Appointed new regional distributors in Salem , Erode , Hosur to increase the reachand also enabling same day delivery of printers• Monitoring Sell out , Controlling MOP , Managing FOS resources direct as we aspartner appointed . 4 FOS direct from HP , 2 at Coimbatore , 1 at Erode and 1 atHosur .• Planning and implementing Road Shows across ROTN region through partnersalong with HP PSG• Rolling out monthly , quarterly regional promotional schemes to increase sell outfrom regional distributors based on the inventory• Adeptly using the marketing fund for advertisements in print media , localtelevision channels , banner activity , shop in shop etc etc Show less

Coimbatore, Tamil Nadu, India

HCL Infosystems Limited, CoimbatoreJoined as Marketing Research Executive;Promoted as Area Sales – Trichy & Upcountry in Jun’03Area Sales Manager from Jun’04 to Aug’06 – Trichy / Coimbatore• Managed product portfolio of Desktops, Laptops , with annual business turnoverof 15 Crores• Developed a network of 20 channel partners; successfully appointed channels forHCL Ezeebee; engaged assemblers in Coimbatore and promoted Ezeebee systemsto them• Ezeebee was the… Show more HCL Infosystems Limited, CoimbatoreJoined as Marketing Research Executive;Promoted as Area Sales – Trichy & Upcountry in Jun’03Area Sales Manager from Jun’04 to Aug’06 – Trichy / Coimbatore• Managed product portfolio of Desktops, Laptops , with annual business turnoverof 15 Crores• Developed a network of 20 channel partners; successfully appointed channels forHCL Ezeebee; engaged assemblers in Coimbatore and promoted Ezeebee systemsto them• Ezeebee was the first sub Rs.20,000 PC launched in the market and was the mainfocus of HCL Infosystems during this time• Beanstalk was positioned as a premium product with licensed OS• Job role involved achieving the monthly targets for Ezeebee , Beanstalk , Busybeeand Toshiba laptops• Organising partner activities in each town to promote sales and create leads• Joint calls with partners in every region to increase closure• Identifying large deals from educational institutions in the region and ablymanaging the customer to win the deals• Ensuring Sell out from partners by reviewing the partner executives and managingthem to increase sales Show less

Master Of Business Administration - Mba, Information Technology

In progress

Be - Ece, Electronic And Communication

Activities and Societies: Joint Secretary at College , Active member in the placement cell and also represented my class for all four.