Radha Rani Email & Phone Number

New Delhi, Delhi, India

Take care of customer Aditiya Birla Reverse Pick-upArranging a pick-up to all pan india . Daily MIS . Daily Update to the customer . Delivery and pick-up updates Lost Hold Damage procces . Capture all customer issues, maintain a tracker, ensure regular update to all responsible parties, update Sales director, sales operations, Distribution Manager and Capability any pending issues that require immediate resolutions. Update the issue tracker and circulate to all stakeholders’ partyA… Show more Take care of customer Aditiya Birla Reverse Pick-upArranging a pick-up to all pan india . Daily MIS . Daily Update to the customer . Delivery and pick-up updates Lost Hold Damage procces . Capture all customer issues, maintain a tracker, ensure regular update to all responsible parties, update Sales director, sales operations, Distribution Manager and Capability any pending issues that require immediate resolutions. Update the issue tracker and circulate to all stakeholders’ partyA proven ability to support and exceed customer expectations Team player in a small but dedicated department Strong organizational skills and ability to prioritize work to simultaneously handle a number of responsibilities and assignments. Ability to independently plan and deploy Strong Knowledge of CRM applications desirable. Specific in Clarify, and other business related and call center applications. Data Entry and closure cause and call type selections required Suggest and inform the team on any matters relating to improve customer satisfaction with all processes. Communication and being a focal point of dissemination of information to the team Preferably Junior Executives specializing in Customer Service Show less

Ghaziabad, Uttar Pradesh, India

➢ Entire Export Documentation ( Post shipment document )➢ Preparing commercial invoices, packing list.➢ Handling L/C documents.➢ Preparing Importing country certification, Customs/ Insurance declaration Certificate of Origin ect.➢ Sending scan copies of documents to customer after receipt of BL.➢ Informing tracking No. Of courier to customer with regards to Original shipping documents.➢ Tracking the consignment till it reaches to destination & informing delay/early… Show more ➢ Entire Export Documentation ( Post shipment document )➢ Preparing commercial invoices, packing list.➢ Handling L/C documents.➢ Preparing Importing country certification, Customs/ Insurance declaration Certificate of Origin ect.➢ Sending scan copies of documents to customer after receipt of BL.➢ Informing tracking No. Of courier to customer with regards to Original shipping documents.➢ Tracking the consignment till it reaches to destination & informing delay/early reaching of consignment to customer with reason.➢ Liaison with Bank for negotiating of bank documents.➢ To maintain co-ordination between related department. Show less

Noida, Uttar Pradesh, India

➢ Arranging a pick-up to all pan india . Daily MIS . Daily Update to the customer . Delivery and pick-up updates➢ Lost Hold Damage procces .➢ Capture all customer issues, maintain a tracker, ensure regular update to all responsible parties, update Sales director, sales operations, Distribution Manager and Capability any pending issues that require immediate resolutions. Update the issue tracker and circulate to all stakeholders’ party➢ A proven ability to support and exceed customer… Show more ➢ Arranging a pick-up to all pan india . Daily MIS . Daily Update to the customer . Delivery and pick-up updates➢ Lost Hold Damage procces .➢ Capture all customer issues, maintain a tracker, ensure regular update to all responsible parties, update Sales director, sales operations, Distribution Manager and Capability any pending issues that require immediate resolutions. Update the issue tracker and circulate to all stakeholders’ party➢ A proven ability to support and exceed customer expectations➢ Team player in a small but dedicated department➢ Strong organizational skills and ability to prioritize work to simultaneously handle a number of responsibilities and assignments. Ability to independently plan and deploy Show less

Noida, Uttar Pradesh, India

Managing daily operational activities & logistics requirements.Designing Standard Operations Procedures (SOP?s) for complex tasks & evaluate them by their performance.Establish objectives and strategies in regard to operational structure, competition