Independently managing the BPO division of the Royal Group of Companies, that is headquartered at Vellore, Tamil Nadu. Offering a host of voice and non-voice services with a current capacity of 250 seats across 3 centers in Chennai and Trichy. Expansion plans to grow to a capacity of 1000 seats over the FY 2013-14. Completely responsibility of the P & L for the company and reporting to the Chairman & Managing Director

Head for a 1,500+ employee sites of Coimbatore, Mysore and Hyderabad. Complete responsibility of the P&L for the site. Reporting to the Global CEO

Andromeda is one of the largest direct sales and marketing company in India.Managed two branches at Chennai with over 500 seats and a team of 600+ with outbound operations (Voice) and FOS.- Completely responsible for the profitability of the branch. Involved in strategizing, planning & implementation of all policies in line with the company's business growth plans.- Maintaining & enhancing existing relationships with clients.- Managing processes in the BFSI, Media and Telecom verticals.Clients included Tata AIG, HDFC SL,ICICI Prudential Life Insurance, Kotak Mahindra, Royal Sundaram & New India Insurance in association with Citibank, Vodafone and Times of India Classifieds.

Magus Customer Dialog is a leading player of Customer contact programs in multiple business operations.Managed the branches at Chennai, Cochin & Kolkata with over 400 seats and a team of 750+ with Inbound and Outbound operations (Voice & Non-voice) in a 24 x 7 environment.- Completely responsible for the profitability of the region.- Maintaining & enhancing client relationships.A qualified ISO 9001:2000 auditor for the organization.Clients included Bharti Airtel (TN, KL & WB circles), Tata Teleservices (WB circle), Idea (Delhi, UP, Rajasthan circles).

Responsible for All India Operations reporting directly to the Vice-President of the company.- Anchored the setting up of 130 Hubs across India.- Responsible for all Operations, Administration, HR, MIS, Systems, Accounts and Finance related activities for All India Operations.

Profit Center Head for the Computer Education Training Center.Achored all the activities of the Marketing, Administration, Accounts, Academic & PlacementsDepartments and Interface with the Corporate Office.Developed competencies in man management, accounting and administration.

Responsible for complete Front Office operationsAnchored all activities related to Marketing, Counselling & Student Relationships.Co-ordinate with Corporate Office for Placements of Students.

Interacting with prospective students and giving effective counseling.Responsible for scheduling of batches.Co-ordination with Corporate Office for placements of students.

Handled Computer training for Higher Secondary classes at various schools at Chennai on a contractual basis.Responsible for setting up of Computer Centers & EDP departments at Sri RKM Sarada Vidyalaya Schools Chennai.

Responsible for complete support (Hardware/Software) to some of the clients of the company.Co-ordinate with the Head Office at Pondicherry for any issues related to those clients.

Involved in testing procedures for Television Deflection Components being manufactured.Supervision of the line of production of Line Output Transformers