Radhika D

Radhika D Email and Phone Number

Senior Business Analyst and PM @ Chennai, TN, IN
Chennai, TN, IN
Radhika D's Location
Chennai, Tamil Nadu, India, India
About Radhika D

• Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS • Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts• Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.• Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions• Prioritize Requirements using MOSCOW and Business Value methods• Deliver Requirement documents like BRD\FRD\SRS\Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps• Communicate clients business requriements by constructing easy to understand data and process models• Involved in creating wire-frames and mock ups for the system • Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients• Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application.• Act center point of contact for all project activities liaising with Delivery ManagersManage Sprint Cycles\Stand ups\Story boards\Retrospectives\Reviews\Sprint Planning• Assist Product Owner with right-sizing product backlog by distinguishing the user ‘wants’ from ‘must haves’• Helped PO create the Product Backlog by writing user stories and acceptance criteria• Prevent late no scope changes, Prioritize & take ownership for backlog decisions • Work closely with Sprint Team & monitor deadlines

Radhika D's Current Company Details
Dvara Money Pvt Ltd

Dvara Money Pvt Ltd

Senior Business Analyst and PM
Chennai, TN, IN
Radhika D Work Experience Details
  • Dvara Money Pvt Ltd
    Senior Business Analyst And Pm
    Dvara Money Pvt Ltd
    Chennai, Tn, In
  • Icici Bank
    Senior Business Analyst
    Icici Bank Jun 2019 - Oct 2024
    Chennai, Tamil Nadu, India
    • Effective collaboration and participation in projects of Banking, CRM, Research, Teamwork and Collaboration.• Product Development, Solution Analysis, Stakeholder Management for incorporating various digital platforms ensuring sustainable digitization for various banking operations.• Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS • Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling) \Flow charts• Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.• Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions• Prioritize Requirements using MOSCOW and Business Value methods• Deliver Requirement documents like BRD\FRD\SRS\Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps• Communicate client’s business requirements by constructing easy to understand data and process models.• Involved in creating wire-frames and mock ups for the system • Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients• Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application.• Act centre point of contact for all project activities liaising with Delivery Managers.
  • Hsbc
    Business Analyst
    Hsbc Aug 2015 - Aug 2018
    Chennai, Tamil Nadu, India
     Involved in overall activities related to Business Strategic Planning & IT-automation for cross sell & liability channel of bank. Designing & implementing various ideas of process & system enhancement for salesforce & product improvement. Worked closely with stakeholders in understanding the scope, analysing business and functional requirements, and segregating them into high level and low-level requirements.  Performed Requirement Gathering, Gap Analysis, Handling Change Request, go-live assistance till post implementation support and functional testing.  Deliverables – Functional Requirement Document (FRD), Business Requirements Document (BRD), UML diagrams, Use Cases, Solution hand-off and Training Document.Customer Service, Contact Centre, Jan'06-May'10Assistant Manager- Premier Banking, Jun'10-Feb'12Assistant Manager-Secured Loan Mortgage Complaints Management Mar'12-Jun'13 Nodal Officer-Complaints Management, July'13-July'15Business Analyst, Aug'15 - Aug'18
  • Hsbc
    Assistant Manager Nodal Officer Complaints Management
    Hsbc Jan 2006 - Jul 2015
    Chennai, Tamil Nadu, India
    Customer Service, Contact Centre, Jan'06-May'10Assistant Manager- Premier Banking, Jun'10-Feb'12Assistant Manager-Secured Loan Mortgage Complaints Management Mar'12-Jun'13 Nodal Officer-Complaints Management, July'13-July'15

Radhika D Education Details

Frequently Asked Questions about Radhika D

What company does Radhika D work for?

Radhika D works for Dvara Money Pvt Ltd

What is Radhika D's role at the current company?

Radhika D's current role is Senior Business Analyst and PM.

What schools did Radhika D attend?

Radhika D attended University Of Madras, Anna Adarsh Women’s College.

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