Radhika Mataraarachchi Email and Phone Number
I am a customer-focused sales and finance professional with a diploma in Financial Planning and Wealth Management from Lambton College and a bachelor's degree in Accounting from Deakin University. I hold the Investment Funds in Canada (IFC) certification issued by the Canadian Securities Institute, and I am passionate about helping customers make informed and sound financial decisions.I have over two years of experience as a sales associate at TJX Canada, where I engage with customers, process refunds, and demonstrate product features. I also have four years of experience as an assistant administrator at Renaissance Hawthorn IGA, Australia, where I provided quality customer service, improved office organization, and increased online delivery system sales by 12%. I excel at analytical skills, planning, and communication, and I am always eager to learn new skills and take on new challenges.
-
AdministratorKey2Canada Oct 2022 - PresentToronto, Ontario, Canada• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.• Improved office organization by developing filing system and customer database protocols.• Followed up with customer accounts to resolve unpaid or past-due accounts.• Monitored payroll, credit card purchases and invoicing to prevent financial errors.• Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.• Displayed strong telephone etiquette, effectively handling difficult calls.• Identified areas for improvement, narrowing the focus for decision-makers in making necessary changes.• Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs.
-
Sales AssociateTjx Canada – Winners, Marshalls, Homesense Nov 2021 - Sep 2022Toronto, Ontario, Canada•Engage with customers when processing refunds and record important customer data, de-escalate queries via actively listening to identify needs, and provide timely solutions.• First point of contact to most customers while engaging with customers in conversation to understand their immediate needs and guide customers to the right contact person for appropriate solutions.• Maintained smooth checkout operations and participate in timely and accurate completion of the business process.• Demonstrate product features and advice on their decisions to deliver a memorable customer experience. -
SupervisorRenaissance Independent Grocers Of Australia (Iga) Nov 2016 - Mar 2021Hawthorn, Victoria, Australia• Providing quality, accurate, and timely customer service involving daily processing of financial transactions and refunds.• Maintained a knowledge base of the evolving product offerings and improved customer retention by 6% through proactively recommending new products to customers.• Responded to client contacts and increased online delivery system sales by 12% through building customer relationships and through customer referrals. • Support the frontline staff with cash transactions, resolve critical issues and report peculiar matters to the management.
Radhika Mataraarachchi Education Details
-
Finance -
Distinction -
Imperial College, Sri Lanka• Chartered Institute Of Management Accountants Operational Level -
• International Communication Business And Technology College, Sri LankaDual Hnd In Business & Management + Business & Human Resources - Edexcel (Uk)
Frequently Asked Questions about Radhika Mataraarachchi
What company does Radhika Mataraarachchi work for?
Radhika Mataraarachchi works for Key2canada
What is Radhika Mataraarachchi's role at the current company?
Radhika Mataraarachchi's current role is Administrator @ Key2Canada | IFC, Financial Planning.
What schools did Radhika Mataraarachchi attend?
Radhika Mataraarachchi attended Lambton College, Deakin University, Imperial College, Sri Lanka, • International Communication Business And Technology College, Sri Lanka.
Not the Radhika Mataraarachchi you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial