Radhika Sherly Email and Phone Number
An enthusiast with 3+ years’ of experience in Information technology, seeking a challenging position to expand and utilize my skills and knowledge.• Expertise in Social Content Moderation and Technical Support domains.• Worked for well-known clients like Facebook, Google at Accenture.• Ability to communicate in a dynamic environment throughout all management levels.• Ability to analyze and interpret large volume of content, build valuable inferences and make informed decisions• Ability to work in a highly challenging and dynamic environment while maintaining high standards of accuracy in terms of quality & quantity• Advanced knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools such as docs, calendar, and apps• Attention to detail, with the ability to create client-facing documents and presentations.• Ability to innovate and learn on the job to refine processes.
Exaltlink
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Salesforce Developer TraineeExaltlink May 2024 - Present
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Transaction Processing AssociateAccenture Aug 2018 - Nov 2019Bengaluru Area, India• Analyze trends and generate reports of client’s social activities and engagement.• Monitor and act upon campaign or crisis specific content as per the laws/guidelines.• Monitor and moderate social channels of clients - Identify/Escalate consumer service concerns, brand response worthy content, sensitive/ inappropriate content.• Conduct extensive research to build the client’s social audience profile database and identify the audience that matters.• Formulate responses for user… Show more • Analyze trends and generate reports of client’s social activities and engagement.• Monitor and act upon campaign or crisis specific content as per the laws/guidelines.• Monitor and moderate social channels of clients - Identify/Escalate consumer service concerns, brand response worthy content, sensitive/ inappropriate content.• Conduct extensive research to build the client’s social audience profile database and identify the audience that matters.• Formulate responses for user engagement that adhere to the social tone and language of the brand. Show less -
Technical AssistantGovernment Offices Apr 2015 - Jan 2018Alleppey Area, India• Providing training/technical support to Staffs about proprietary software packages.• Coordinator for various Government Projects.• Identifying and reporting issues in software, network and hardware.
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Software Engineer InternPhinix Group May 2013 - Dec 2013Kochi, Kerala, India• Proficiency in frontend and backend languages like JavaScript, HTML, Java and SQL.• Website Maintenance for support projects.
Radhika Sherly Skills
Radhika Sherly Education Details
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Computer Programming, Specific Applications -
Computer Science
Frequently Asked Questions about Radhika Sherly
What company does Radhika Sherly work for?
Radhika Sherly works for Exaltlink
What is Radhika Sherly's role at the current company?
Radhika Sherly's current role is Transaction Processing Associate at Accenture | Open to New Opportunities in The Netherlands.
What schools did Radhika Sherly attend?
Radhika Sherly attended Cochin University Of Science And Technology, Sree Narayana College, Cherthala.
What skills is Radhika Sherly known for?
Radhika Sherly has skills like Online Moderation, Online Community Moderation, Media Monitoring, Social Media, Software Development, Customer Service, Transaction Processing.
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