- Translated business goals and end user needs to create the entire strategic product roadmap, identified metrics and KPIs to determine impact and success, established recommendations and refinements to the product backlog, led demos, and managed customer commitments - Collaborated with Design, Engineering, and client facing teams to bring products from ideation to launch. - Identified product gaps in the platform and built product requirements through internal research, market research, customer research, and data analysis - Successfully delivered 14 projects that focused on: - Building new functionality for supporting international markets, onboarding & HR compliance projects, integration & implementation enhancements for internal project teams & clients, data & analytics, API expansion, and overall UX enhancements - Collaborated with Product Marketing, Sales, Customer Success & Support, Implementation, Document, & Learning & Development teams to bring product features to market, drive adoption, and deliver on KPI objectives - Regularly reviewed roadmap progress with the Senior Leadership & Executive Team to build consensus on strategic priorities for the business - Kept leadership teams in alignment on customer commitments that drove new sales and prioritized enhancements that moved the needle for the business - Monitored all product enhancements post-launch, investing in either further optimization or course correction in an iterative manner to deliver high value in short periods of time

- Created innovative product vision/roadmap for cross functional team by analyzing quantitative and qualitative data, gathering customer feedback and ensuring alignment with key stakeholders- Successfully delivered 9 major projects focused on new products, reporting tool improvements, tagging, A/B testing, search & recommendation, & technical debt- Manage strategic and tactical work by generating innovative ideas for growth, identifying business impact, risks and dependencies, - Defined product requirements, delivering new product capabilities and ensuring our solution addresses customer needs- Built effective relationships across Product, Engineering, Design, Marketing, Sales, Operations and other key business stakeholders to communicate status reports, performance metrics and KPIs on the product portfolio- Developed go-to-market (GTM) strategy and value proposition for sales, marketing, professional services, customer success and enablement team to ensure successful product performance in the marketplace

- Aligned strategically & directly with Product Management throughout the Software Development Life Cycle (SDLC) on business requirements, risk assessment, and release strategies for each upcoming release- Successfully delivered 12+ high visibility projects to current/new customers focused on monetization/direct revenue to the company- Defined key requirements with user stories and acceptance criteria for new functionality for cross-functional stakeholders - Collaborated with Design and Content Team on user experience (UX) workflows for new functionality within the application for both internal and external stakeholders - Built relationships with Product, Engineering, Design, Revenue Management, Finance Operations, Customer Support & other key business stakeholders to communicate roll-outs, finalized releases, & risks associated with new functionality

- Collaborated with Product Managers on release strategies for beta projects and new functionality for user feedback - Implemented UX research approaches to investigate the cost, value, and impact of product requests and business problems- Conducted data-driven surveys and polls to understand customer needs to build beta groups to test new software- Gathered data on growing trends based on the usage of the product and verticals of our usersWorked with PMs/Developers to discuss analytics and tracking points to better understand the user experience- Defined user stories and acceptance criteria with Product Management to establish goals of new functionality