• Managing overall recruitment requirement for the company.• coordinate with department managers to forecast future hiring needs • Manpower plan and budget, discussing and establishing qualification requirements with hiring manager, formulating detailed Job description, post vacancies.• conducting phone calls or meetings to create a shortlist of qualified candidates, interviewing candidates on the shortlist and maintain a database of employees for future vacancies,• following up with candidates during the hiring process• Assisted in implementation of Application Tracking System

• Handling customer queries and complaints• Guiding customers with right products or treatment they should consider• Maintain duty roster, weekly/monthly sales reporting, inventory management• Worked closely with marketing team to introduce promotion to boast the sales.

• Serve as first point of contact for customers• Work closely with Marketing and Operations department to promote weekly & Special events.

• Greet and register incoming guests• Administer and manage cash handling responsibilities• Assist guests with any inquiries related to local entertainment, transportation and dining