Gyula Radics Email & Phone Number

London, GB

Beverly Hills, California, US

* Environment: NIST, ISO 27001, OWASP, CIS frameworks* Co-Lead the implementation and maintenance of ISO 27001 standards, ensuring compliance and continuous improvement in our information security management system.* Cyber Incident Response: Identifying, containing, investigating, and mitigating cybersecurity incidents* Conduct risk analysis and technology.

Bollington, Cheshire, GB

* Environment: Ms Defender, ManageEngine, Desktop Central Endpoint, MS Endpoint Security (Intune), Varonis DP, Rubrik Backup Solution* Perform tests and evaluations of Microsoft and third-party applications* Threat and vulnerability management, approving and declining patches* Malware Analysis, Log, Alert and Incident Management* Create deployment packages.

Bollington, Cheshire, GB

Take full ownership of delivering different inhouse technical and non-technical projects.Mobile Device Management (MDM) migration* Migration from ManageEngine Endpoint Central to Microsoft Intune MDM* Building Android and iOS profiles (restriction, app deployment, configuring Company Portal app etc.)* Testing Lookout for Work Mobile Threat Defender service.

Bollington, Cheshire, GB

• Environment: Adobe Creative Cloud, Mimecast, Citrix Workplace app, VMWare, Windows 10/11, Office 365, Active Directory, ManageEngine, DesktopCentral, NetExtender VPN, Intune MDM, Symantec Endpoint Security, Ms Teams.
• Assist IT Manager and HR with the selection of new hire interviews
• Conducting weekly IT inductions (onboarding) for new employees
• Responsible for the allocation of the workload within the team (assigning tickets)
• Prepare procedural documentation and relevant reports
• Asset management, purchase orders

• Environment: Windows 7-10, Office 365, Ms Exchange, Windows Server 2012-2016, Active Directory, CrossLink VPN, User State Migration Tool (USMT), System Centre Configuration Manager (SCCM), MDM, Symantec Backup exec.
• Assist personnel with installation, configuration and ongoing usability of system hardware and software
• Repair or replace damaged hardware
• Upgrade hardware fleet – replacing DELL laptops, desktops and docking stations with new Lenovo ones
• Wipe, image, configure, set up new workstations
• Take an integral part in the Windows 10 and Office 365 deployment project

• Environment: Windows 10, Ms Office 365 admin management, Ms Azure, Ms Dynamics AX, Ms Company Portal, Service Now (SNOW), Ms CRM
• Provide high level professional IT services to our users over the phone, e-mail and Skype for Business
• Responding in a timely manner to service issues and requests
• Talk personnel or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Logging the queries of customers and employees in Service-Now

London, England, GB

• Support the sales team in the UK with pre-sales and post-sales administrative and technical activities
• Maintain a quality business relationship with customers and external business partners
• Make effective use of procedural, informational, and technical documentation
• Collaborate with other supporting departments and functions
• Handle complaints from internal and external customers
• Handle data entry, order management, contract renewals and terminations

Houston, Texas, US

• Install and configure computer hardware, software, systems, networks, printers and scanners
• Unlock accounts, reset passwords, performe disk clean-up, install, uninstall and repair software
• Set up user hardware (laptops, printers, switches)
• iPad and iPhone management – Airwatch app support
• Save and transfer data onto new devices, setting up iOS and manage contact lists, install company specific applications and provide assistance for the usage of those apps
• Assist in the interviewing and selection process of possible candidates in English, Spanish and Hungarian

• Assisting in the organisation of public events
• Making presentation on a given topic
• Analysing news articles

Master’S Degree, European And International Public Administration

Bachelor’S Degree, International Public Administration