Gyula Radics Email & Phone Number

London, Gb

Beverly Hills, California, Us

* Environment: NIST, ISO 27001, OWASP, CIS frameworks* Co-Lead the implementation and maintenance of ISO 27001 standards, ensuring compliance and continuous improvement in our information security management system.* Cyber Incident Response: Identifying, containing, investigating, and mitigating cybersecurity incidents* Conduct risk analysis and technology evaluations and provide possible solutions to mitigate risks to business and IT partners * Identify appropriate security requirements depending the business needs * Assess business needs and security concerns, make recommendations on the benefits and risks to business partners, decision makers and key stakeholders * Assist with the investigation and operational support of the information security incident management processes.

Bollington, Cheshire, Gb

* Environment: Ms Defender, ManageEngine, Desktop Central Endpoint, MS Endpoint Security (Intune), Varonis DP, Rubrik Backup Solution* Perform tests and evaluations of Microsoft and third-party applications* Threat and vulnerability management, approving and declining patches* Malware Analysis, Log, Alert and Incident Management* Create deployment packages for patch management, investigate failed installations* Data Privilege Management and Data Loss Prevention (Varonis) * CoCoSys Endpoint Protector DLP* Rubrik Backup Solutions* Intrusion Detection, Analysis of network security events* Setting up Citrix Cloud VMWare virtual machines

Bollington, Cheshire, Gb

Take full ownership of delivering different inhouse technical and non-technical projects.Mobile Device Management (MDM) migration* Migration from ManageEngine Endpoint Central to Microsoft Intune MDM* Building Android and iOS profiles (restriction, app deployment, configuring Company Portal app etc.)* Testing Lookout for Work Mobile Threat Defender service and assisting with the deployment* Creating technical documentations and procedures * Risk and cost assessment, licensing Mobile fleet upgrade project* Upgrading the mobile fleet (over 350 devices) in 4 different regions around the world - UK, US, Singapore, New Zealand* Determining the company needs, market research, budgeting, liaising with vendors, presenting ideas to the business, comparing quotes together with our Finance team, signing contracts, ordering the mobiles and accessories, organizing mobile set up plan, creating technical documentations, project follow upMoving laptops on the domain to Autopilot (Endpoint/Intune)* Technical lead for the project* 180 laptops in 5 regions (Europe, USA, MENA, Asia, Oceania)* Assisting our Engineers setting up a stable Deployment profile (Software distribution, endpoint security, firewall, etc.)* Process building, risk and cost assessment, evaluating the different challenges and sourcing, technical documentation, etc.Office refurbishment * Due to the change of normal working pattern nationwide, we decided to refurbish and remodel our offices in the UK to match the needs of our employees in our London, Bollington, Dundee office* Liaising with different support teams, risk management, traveling to business locations to assess the different office layouts and set up plans accordingly* Planning, budgeting, implementing, task/job allocation to site techniciansMeeting Room Upgrade* Remodeling the meeting rooms in our London office

Bollington, Cheshire, Gb

• Environment: Adobe Creative Cloud, Mimecast, Citrix Workplace app, VMWare, Windows 10/11, Office 365, Active Directory, ManageEngine, DesktopCentral, NetExtender VPN, Intune MDM, Symantec Endpoint Security, Ms Teams, OneDrive for business, Yammer• Assist IT Manager and HR with the selection of new hire interviews• Conducting weekly IT inductions (onboarding) for new employees • Responsible for the allocation of the workload within the team (assigning tickets) • Prepare procedural documentation and relevant reports• Asset management, purchase orders• Assist personnel with installation, configuration and ongoing usability of system hardware and software. Upgrade, Repair or replace damaged and faulty hardware• Wipe, image, configure, set up new workstations (Macrium Reflect)• Perform tests and evaluations on new software and hardware• Support the roll-out of new applications (e.g. OneDrive for Business)• Local network management and diagnosis of internet connectivity issues• Conduct domain migration and daily backup operations • Analysis of call logs and tickets to discover any underlying issues or trends• MDM with ManageEngine Desktop Central and Ms Intune (iOS and Android)• Distribution list and security group management (Creation and Restriction of folders)• O365 Administration (licencing, (Shared) mailbox management)• MS Teams group administration (creation, member management, permissions)• Adobe Creative Cloud licence and software management and support

• Environment: Windows 7-10, Office 365, Ms Exchange, Windows Server 2012-2016, Active Directory, CrossLink VPN, User State Migration Tool (USMT), System Centre Configuration Manager (SCCM), MDM, Symantec Backup exec, Cisco Desk Phone management, Jabra Headphones, Docking Station set up, Polycom Video Conferencing• Assist personnel with installation, configuration and ongoing usability of system hardware and software• Repair or replace damaged hardware• Upgrade hardware fleet – replacing DELL laptops, desktops and docking stations with new Lenovo ones• Wipe, image, configure, set up new workstations• Take an integral part in the Windows 10 and Office 365 deployment project• Upgrade the entire system to enable compatible software on all computers• Perform tests and evaluations on new software and hardware• Support the roll-out of new applications• Local network management and diagnosis of internet connectivity issues• Monitoring and maintaining computer systems and networks• Conduct domain migration• Conduct daily backup operations• Analysis of call logs to discover any underlying issues or trends• Manage technical documentation• Printer server management• Mobile phone management with Ms Intune Company Portal app (iOS and Android)

• Environment: Windows 10, Ms Office 365 admin management, Ms Azure, Ms Dynamics AX, Ms Company Portal, Service Now (SNOW), Ms CRM• Provide high level professional IT services to our users over the phone, e-mail and Skype for Business • Responding in a timely manner to service issues and requests• Talk personnel or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues• Rapidly establish a good working relationship with customers and other professionals, such as software developers• Logging the queries of customers and employees in Service-Now• Work closely with other support teams and departments to handle and resolve major incidents• Troubleshoot system and network problems, diagnose and solve hardware or software faults• Set up, extend, suspend, terminate accounts for new users in Active Directory• Password management• Mapping printers, provide access to shared drives• Prepare procedural documentation and relevant reports• Follow diagrams and written instructions to repair a fault or set up a system• Work continuously on a task until completion (or referral to third parties, if appropriate)• Prioritise and manage many open cases at one time• Creating and managing user profiles and security groups • MS O365 admin management, licencing, mailbox, shared mailbox, resource creation and management

London, England, Gb

• Support the sales team in the UK with pre-sales and post-sales administrative and technical activities • Maintain a quality business relationship with customers and external business partners• Make effective use of procedural, informational, and technical documentation• Collaborate with other supporting departments and functions • Handle complaints from internal and external customers• Handle data entry, order management, contract renewals and terminations • Prepare customer/user specific reports• Create and manage customer and user accounts• Provide application and website usage support• Educate new customers to be efficient in the use of our internal IT system

Houston, Texas, Us

• Install and configure computer hardware, software, systems, networks, printers and scanners• Unlock accounts, reset passwords, performe disk clean-up, install, uninstall and repair software • Set up user hardware (laptops, printers, switches) • iPad and iPhone management – Airwatch app support• Save and transfer data onto new devices, setting up iOS and manage contact lists, install company specific applications and provide assistance for the usage of those apps• Assist in the interviewing and selection process of possible candidates in English, Spanish and Hungarian

• Assisting in the organisation of public events• Making presentation on a given topic• Analysing news articles

Master’S Degree, European And International Public Administration

Bachelor’S Degree, International Public Administration