Adrian Radikovich Email & Phone Number

Sydney, Australia

Sydney, Australia

Sydney, Australia

Duties:• Analyse customer business requirements and objectives• Participate in the development of project implementation plan and schedule• Work with client and other consultants to document solution requirements, functional and technical specifications that meet customer configuration, reporting, customization and integration requirements.• Perform configuration of products according to approved design documents• Create test plans and conduct testing of solutions• Create user documentation/training materials and conduct training on the solution• Provide first level consulting and solution support for clients during active implementations• Assist with data conversion and integration• Create solution documentation and training materials• Communicate / resolve project issues that may impact the project’s success• Provide remote and onsite operational support, problem determination and resolution• Submit accurate weekly status reports, timesheets and expense reportsFunctional areas:• Fixed Assets Management: Asset Maintenance Management• Finance & Accounting Management: Budgeting & Controlling Management, Accounting ManagementIndustries served:• Real Estate Management• Facilities Management

Sydney, Australia

Duties:• ERP and CPM (planning/budgeting/BI) business software systems consultantFunctional areas:• Research & Production Mgmt: Manufacturing Management• Supply Chain Mgmt: Transportation and Packaging Management• Finance & Accounting Mgmt: Budgeting and Controlling Management; Accounting Management; Financing ManagementIndustries served:• Snack Foods• Telecommunications

Zagreb, Croatia

Duties:• truly understanding clients’ needs from their strategy through current state to desired state• gathering and translating business requirements into technical solution designs• creating and managing Project plan and reporting progress to program director• prioritizing features with respect to resources, schedule, and scope in the backlog• communicating the backlog to the system architect/lead programmer/infrastructure expert• agreeing and managing schedules, iterations and releases with the team and the customers• testing, approving, deploying and verifying releases• documenting customer’s business processes and managing changes• managing incidents, problems, service requests and change requests (incl. change evaluation)• managing risks – identifying, planning and taking immediate actions when necessary• writing help/manuals and conducting/supervising educations• managing multiple projects at the same time • continually improving overall quality of the application and supporting processes• interacting daily with customers on all levels – end users, managers, executives and owners • suggesting further improvements to customers’ processes and software• auditing data using SQL and correcting data, applications and processes generating them• creating custom reports with SQL• migrating data using SQLFunctional areas:• Accounting: Tax, Financial and Managerial Accounting• External Audit: Data, Technology, Systems and People Control• Supply Chain: Customer and Supplier Relationship, Logistics, Sales and Procurement• Production: Service Capacity, Efficiency and Quality, Manufacturing Efficiency• Business Organization: Business Process, Structure, Goals and Project and Task Mgmt• Human Resources: Personnel Information and Payroll• Fixed AssetsIndustries served:• Software• Wholesale• Retail• Publishing• Printing• Hospitality• Logistics• Accounting• Facilities Management• Waste Management• Construction Management

Zagreb, Croatia

Duties:• appointing people to the required roles• managing resources assigned to the service desk• managing service desk activities• reporting to senior managers on any issue that could significantly impact the business• taking overall responsibility for incident and service request handling on the service desk. • identifying improvement opportunities for inclusion in the CSI register• undertaking human resources activities as needed• production of statistics and management reports• arranging staff training and awareness sessions• performing briefings to service desk staff on changes or deployments• assisting analysts in providing first-line support• consulting clients in the ERP IT and business domain• prioritizing features with respect to resources, schedule, and scope in the backlog• testing, approving, deploying and verifying releases• agreeing and managing schedules, iterations and releases with the team and the customers• documenting customer’s business processes and managing changes• writing help/manuals and conducting/supervising educations• continually improving overall quality of the application and supporting processes• auditing data using SQL and correcting data, applications and processes generating them• suggesting further improvements to customers’ processes and offering add-on features• creating custom reports with SQLFunctional areas:• Accounting: Tax, Financial and Managerial Accounting• External Audit: Data, Technology, Systems and People Control• Supply Chain: Customer and Supplier Relationship, Logistics, Sales and Procurement• Production: Service Capacity, Efficiency and Quality, Manufacturing Efficiency• Business Organization: Business Process, Organizational Structure, Business Goals and Project and Task Mgmt• Human Resources: Personnel Information and Payroll• Fixed Assets: Tangible, Intangible and Digital AssetsIndustries served:• Software• Wholesale• Retail• Hospitality• Accounting

Sveti Martin Na Muri, Croatia

Duties:• Setting up and implementing budgeting and controlling• Overseeing and approving the resort’s marketing plan; developing, implementing and evaluating the resort’s general business plan, resort’s budget and objectives programme • Monitoring present and future trends, practices and systems in the resort industry • Conducting weekly inspections of resort and FF&E to ensure it is kept in the best condition• Participating in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration• Controlling and analysing costs on an ongoing basis• Ensuring that complaints of the customers are handled in a professional manner• Responsible for the liquidity of resort’s operation• Responsible for achieving overall budget targets and to support executive team’s performanceIndustry:• Hospitality - Hotels, Restaurants, Pools, Wellness, Cafes, Pubs, Bars, Events, Sports

Sveti Martin Na Muri, Croatia

Duties:• Responsible for establishing the company's technical vision and leading all aspects of the company's strategic technology development• Responsible for project management and oversight of all information technology including system analysis, computer systems, network infrastructure, and telephone network for the organization• Developing and overseeing the execution operational plans to support the strategic IT direction• Managing and developing staff while overseeing all projects and maintenance support activities • Responsible for supporting CFO in development and management of annual budgets• Balancing competing goals of the business and IT with the best interests of the company• Overseeing staff assignments and deliverables, ensuring quality, accuracy and timeliness • Identifying, evaluating and selecting vendor partners• Recommending, maintaining, making available, and enforcing policies, standards, practices, and security measures • Serving as an escalation point for IT Service areas issues and concerns• Application managementIndustry:• Hospitality - Hotels, Restaurants, Pools, Wellness, Cafes, Pubs, Bars, Events, Sports• Retail - FMCG

Sveti Martin Na Muri

Duties:• Setting departmental objectives, work schedules, budgets, policies, and procedures• Monitoring the appearance, standards, and performance of staff members• Maintaining good communication and working relationships with all departments• Conducting monthly performance meetings with senior managers• Recruiting, managing, training and developing staff• Implementing company procedures and plans• Updating the company website• Preparing budgets, reports and other financial records• Dealing with any enquiries and complaints and monitoring customer service• Putting together the rotas and shifts• Using information technology to record sales figures, for data analysis and forward planningIndustry:• Hospitality - Hotels, Restaurants, Pools, Wellness, Cafes, Pubs, Bars, Events, Sports• Retail - FMCG

Master'S Degree, Computer Science

CPSC 606 SOFTWARE ENGINEERING, CPSC 608 DATABASE SYSTEMS, CPSC 665 ADV NETWORK & SECURITY, CPSC 629 ANALYSIS OF ALGORITHMS, CPSC 641.

Master Of Business Administration (M.B.A.), Tourism

Information Systems Management, Leadership, Managing People and Teams, Managing Organizations, Data Analysis and Decision Making.

Bachelor'S Degree, Computer Science, 3.72 Out Of 4.0

Activities and Societies: Golden Key International Honour Society CPSC 289 SP TP CS CONCPT & PROG, CPSC 289 SP TP DATA STRUCT & IMP, CPSC.

Highschool, It/Math

American Computer Science League (ACSL) first place in Intermediate 5 contest 96-97