Reza Aditya Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

1. Partner with business stakeholders, IT teams, and channel monitoring system vendors to understand current system functionalities and identify opportunities for improvement.2. Conduct thorough analysis of channel activity data (e.g., transactions, customer interactions) to identify trends, anomalies, and potential risks.3. Work collaboratively with technical teams to translate business requirements into clear and concise technical specifications. 4. Participate in the system implementation process, including testing, user acceptance, and training.5. Monitor and analyze the performance of the channel monitoring system, identifying and reporting any issues or areas for optimization.6. Maintain comprehensive documentation of the channel monitoring system, including user guides, process flows, and configuration details.7. Stay up-to-date on industry regulations and best practices related to channel monitoring in the banking sector.

Jakarta Raya, Indonesia

1. As On-Duty Monitor the performance of IT channels, including Core Banking, BSI applications, BSI SuperApps, Database, Internet Banking, API Gateway, Biller, and BI-Fast using Dynatrace. Analyze response times, throughput, error rates, and other performance metrics to identify bottlenecks in system performance.2. Utilize Dynatrace's automated anomaly detection capabilities to identify and alert on abnormal behavior and performance issues. Investigate and collaborate with relevant teams to minimize the impact on operations.3. Collaborate with payment processors, partner banks, and other stakeholders to monitor and ensure the smooth functioning of interbank payment transfers. Establish effective communication channels, service level agreements (SLAs), and incident escalation processes.4. Monitor payment transactions in BI-Fast to ensure their successful processing and timely completion. Monitor transaction status, identify any delays, errors, or anomalies, and take necessary actions by collaborating with relevant teams (internal & external), by carrying out closures towards constrained banks.5. Collaborate with cross-functional teams, including IT operations, help desk, and application support, to troubleshoot and resolve related issues. Provide technical support and guidance to end-users when needed.

Jakarta Barat, Jakarta Raya, Indonesia

1. Define specifications and requirements for hardware and software according to the budget required by the customer.2. Arranging price quotes for goods and receipts with suppliers or distributors.3. Purchasing IT hardware, software, and other things related to customer needs.4. Maintain and control customers' PC and peripherals including all software in good condition.5. Remote problems on customer computers include troubleshooting or repair for any technical problems with computer system equipment.

Area Dki Jakarta

1. Implement best practices in observation (monitoring, tracing, alerting, logging) and incident response capabilities in PostgreSQL.2. Maintenance, and minimizes the risk of failure related to PostgreSQL reliability.3. Analyze PostgreSQL database logs and solve problems that occur in the client database.4. Generate reports on server status and database capacity used.5. Converting Oracle to PostgreSQL, and optimizing slow query on the database.

Jabodetabek , Indonesia

1. Write all issues and updates related to Windows 10.2. Provide suggestions and input to members if there are problems or questions.

Master'S Degree, Electrical Engineering, 3.76

Bachelor Of Computer Science, Computer System, 3.74

Education record