Radka Serclova Email & Phone Number

Hlavní Město Praha, Česká Republika

konstrukce produktů životního pojištění, analýza - funkčnosti, metodika - tisky, pracovní směrnice, sazebníky, poplatky, řešení stížností, implementace nové legislativy, implementace skupinových Politik a metodik

Řevnice

Management of school development projects - EU donations from Europe Structural Funds.

Hlavní Město Praha, Česká Republika

• marketing - yacht industry

Prague, The Capital, Czech Republic

• HR strategy, employment relations and legislation, personal data protection• HR planning and recruitment, personal contracts, payrolls, loyality program• Redaction - responsibility for the page Career, HR projects for the page, writing articles • Office Manager including Legislation, Finance, Accounting • Sales - Personal adv. • Donations projects

Hlavní Město Praha, Česká Republika

• Redaction Support and Distribution of newspapers NÁŠ REGION - coordination, finance and accounting • HR - recruitment, payrolls, teambuilding activities

Prague, The Capital, Czech Republic

INSTITUTE FOR INTERNATIONAL RESEARCH, Prague• Preparation, creation and development of learning materials and professional presentations and lecturing Lecturing activities:• Corporate Compliance (05/2014)• Certificated Anti Money Laundering Manager (12/2013)

Praha

• Managing budget of CZK 8 m, 4 direct reports across Czech Republic and Slovakia• Recruitment, performance management, compensation, development and motivation of all team members• Regular cooperation, communication and reporting to Management Board, CEE Compliance Manager, CEE General Counsel, AXA Group AML Officer• Planning, development and implementation of compliance strategy, internal control and governance system• Cooperation with Czech National Bank during regular long term audits within company; followed by development and implementation of correction activities based on findings• Comprehensive responsibility for the quarterly compliance committees• As part of CEE compliance support development team responsible for implementation of compliance and ethics standards• Active member of Czech Insurance Association working groups involved in discussions and process standards development related to compliance, AML and professional care• Development and implementation of controlling instruments based on ethics standards (incl. mystery calls and shopping) • Involved in developing new processes, products and business partners acquisition

Prague, The Capital, Czech Republic

• Regular monitoring of compliance risks following legislation and regulation, coordination of internal control system• Implementation of actual legislation requirements and AXA Group standards into internal policies and processes• Coordination of communication with regulators (Czech National Bank, Ministry of Finance, Office for Personal Data Protection)• Development and implementation of measures anti money laundering activities (incl. ongoing screenings of clients transactions)• Communication with internal and external auditors• Preparation, development and actual regular training to all employees (incl. face to face, e-learning)

Prague

• Monitoring of compliance risks following legislation and regulation, coordination of internal control system• Preparation of internal policies in compliance and ethics standards, maintenance of internal policies database• Development and creation of GAP analyses based on new legislative impacts • Monitoring of personal transactions and monitoring of insiders• Communication with regulators (Czech National Bank, Ministry of Finance, Office for Personal Data Protection)• Participation in resolving claims and complaints of clients• Development and implementation of measures anti money laundering activities (incl. ongoing screenings of clients transactions)• Preparation, development and regular training to all employees on all levels (incl. face to face, e-learning)• Project team member „Merge of brokerage company with bank“• Responsible for creating benefit activities for employees (incl. team buildings, sport and cultural events)

Prague, The Capital, Czech Republic

• Preparing activities for trading on foreign securities markets, dealing with CEDEL

Prague

• Custody service and clients securities administration (settlement of securities transfers, check correctness of settlement, payment of coupons and dividends, corporate actions, regular clients statements, billing safekeeping fees)

Prague

Responsibility for settlement of securities in Czech market. Team leader.

Prague

Prague

Prague

Prague

Master'S Degree (Ing.)

Maturita