- Configuring, supporting and maintaining all CIS components. - Managing all networks users including their permissions as well as printer configurations and printer supplies. - Maintaining, updating, documenting and troubleshooting all MMU mission related applications hosted on those networks. - Providing the data file backup process and data recovery as needed. - Liaising with service & equipment providers and NSPA / MMU as required to fulfil his/her duties. - Troubleshooting and allocating user access to the e-fax services. - Managing equipment maintenance, troubleshooting, replacing unserviceable devices and coordinating issues with service providers. - Maintaining and updating the Office Information System (OIS) documentation, including end-users guides and Section technical guidelines, and providing training and guidelines to end-users. - Ensuring at all times that NSPA and NATO Office of Security (NOS) security regulations are followed in all activities in the networking area and reporting any security incidents immediately in writing and verbally to the Chief of Section and the Chief of Branch.- Detecting and resolving security violations, and enhancing security to avoid identified security failures in close co-ordination with the Branch’s team charged with IS security. - Executing, as assigned, the operation, configuration, maintenance and support of selective parts of the Communication and Information Systems (CIS) environment, including the aspects of evaluation, testing, installation, reliability, availability, performance, capacity, security, documentation, monitoring, reporting and quality.- Assisting in analyzing Information Technology (IT) Security and Information Systems (IS) engineering needs, and assisting in systems architecture design and maintenance. - Executing and coordinating work as described by Service Level Agreements (SLAs) with the goal to deliver the SLA services accurately

-Manage and maintain Active Directory-Manage and maintain Microsoft SCCM Current Branch-Implement, Manage and maintain VMware ESX/VSphere/View-Manage and maintain Microsoft Exchange Server 2010/2016/2019-Manage Microsoft File Services-Manage Backups-Manage and maintain Microsoft Lync Server -Manage and maintain MDM

- Manage and maintain Active Directory- Implement, manage and maintain Microsoft SCOM 2012- Implement, manage and maintain Microsoft SCCM 2012- Manage and maintain Vblock System (Vblock 240)- Manage and maintain VMware ESX/VSphere/View- Install, configure and troubleshoot Microsoft Windows Server- Manage Microsoft File Services, SAN- Manage and maintain the backup system (CA ARCserve Backup)- Manage and maintain Microsoft Exchange Server 2010- Manage and maintain CA Spectrum - Manage and maintain Microsoft Lync Server 2013

2010 - 2012 Infrastructure System Administrator -Microsoft Windows 2003, 2008 server, VMware, ESXi, VSphere, Exchange 2003, ISA proxy, MOM/SCOM, SMS, CheckPoint Pointsec Protector for Media encryption, ports and devices security management. Data Management Storage via NetApp (Data ONTAP 8.0). Symantec Backup Systems: BackupExec, LSR and BESR. ScanMail by Trend Micro for mail filtered security. Also monitoring trough Netuitive.2009 – 2010 – System Administrator - AD management, L2/L3 support, solving Incidents and Change Requests raised by Clients according to the Service License Agreement. Managing accounts and data, exchange services and functionality of the networks (all classification levels). Responsible of theatre wide activity, coordinating with 80+ team of Field Technicians and Field Support Techs, offering support and solutions to incidents reported. 2008 – 2009 – Migration technician - installing/migrating user’s data, phone equipment. (VOIP, IVSN and STU II B), imaging all the workstations, and servers, support for users to configure their settings and all related users problems, install/terminate Ethernet & Optical fibber.

Assembling computers, servers, racks. & installing/terminating Ethernet and optical fibre.Selling computers, components, printers, cartridges, surveillance equipment. Diagnosing and service of computer workstations, laptops, printers and various electronic devices. Installing small and medium cooper networks, wireless networks, and professional surveillance systems. I also worked the company helpdesk service supporting small and medium companies where I remedied user problems.Managing the employees on the company jobs and contracts.