Radwa Askar Email & Phone Number

Cairo, Eg

Egypt

Maintain payroll records and ensure data integrity in payroll systemsReconcile payroll reports and resolve any discrepancies or issuesRespond to employee inquiries regarding payroll matters in a timely and professional mannerAssist with basic accounting tasks such as data entry, accounts payable, and accounts receivablePrepare financial documents, including invoices, bills, and bank statementsHelp with payroll processing and employee expense reimbursementsMaintain accurate records of financial transactionsSupport senior accountants and financial managers as neededAdhere to accounting principles and regulationsAssist with audits and financial reviewsInspect and update all documentation and systems related to accounting and company financesHelp establish company best practices related to accounting

Provide exceptional customer service by proactivity reaching out to our valued clients to ensure their satisfactionRespond promptly to customer inquiries via phone, chat, or social media channelsHandle customer complaints, provide appropriate solutions, and follow up to ensure resolutionIdentify and escalate priority issues to the appropriate team member or supervisorMaintain a high level of product or service knowledge to effectively address customer inquiriesKeep accurate records of customer interactions, transactions, and inquiriesCollaborate with other departments to resolve customer issues and improve overall customer experienceFollow company policies and procedures when handling customer inquiries and transactionsProvide feedback and suggestions for services, and processes based on customer interactionStay updated on company policies, and promotions to effectively assist customersAddress any concerns and assist them in booking their next appointment

Cairo, Egypt

Bachelor Of Business Administration, Majoring In Accounting And Finance

Certificate, Human Capital

Education record