Rae Davis Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Utah, United States

West Haven, Utah, United States

Major Responsibilities:I oversaw construction schedules, established project deadlines, and ensured seamless coordination with contractors and subcontractors. I managed comprehensive project budgets, maintaining strict adherence to financial constraints while optimizing resource allocation. I also supervised all essential documentation, including contracts, permits, and submissions, to maintain compliance and streamline operations. In addition, I directed equipment and material coordination, ensuring timely procurement and supply management, and implemented OSHA-compliant safety protocols across all project activities. To enhance revenue growth, I developed and executed innovative sales strategies, conducted market analysis, and integrated software solutions to expedite proposal delivery. I also orchestrated marketing initiatives, including campaign production, to elevate brand recognition and service promotion.Key Deliverables:* Elevated overall sales revenue from $1 million to over $12 million within 8 months through strategic sales initiatives.* Pioneered implementation of a standardized proposal content library, resulting in increased efficiency and accuracy of RFP responses.* Authored and managed the RFP response that secured the largest project in the company's history, exemplifying strategic leadership and project management acumen.* Instituted standard operating procedures and best practices, streamlining sales process and boosting team productivity.* Managed and coordinated filming of a marketing campaign, enhancing company's brand visibility and service promotion.

Major Responsibilities:I expanded the dealer network by 20% through innovative marketing and precise recruiting strategies. I developed and executed comprehensive commission structures, ensuring efficient payment processes for dealers. By implementing strategic sales initiatives and promotions, I enhanced sales by 25%. I led negotiations and sales presentations, securing new business and fostering dealer loyalty. I also orchestrated the training and onboarding of administrators and sales representatives, with a strong emphasis on adherence to SOPs and mastery of company tools. Additionally, I refined andmanaged SOPs for dealer communications and account management, streamlining operations and bolstering consistency.Key Deliverables:* Drove a 25% increase in dealer sales through targeted promotional campaigns and sales strategies.* Authored a 200+ page comprehensive training manual, standardizing employee onboarding and development.* Oversaw the entire contract lifecycle from initiation to compliance and change management, resolving issues and maintaining over 40 supplier and distributor relationships.* Negotiated and secured facility leases, facilitating operational expansion across five states to support solar sales and installation growth.

I directed the daily operations of a call center, overseeing a team of over 100 employees across various departments, including Lead Generation, Appointment Setting, and Inside Sales. I managed facility operations, including utilities, rent, and maintenance, ensuring seamless functionality in the workplace. I developed a comprehensive 200+ page training manual to enhance staff competencies and service excellence. Additionally, I implemented a sophisticated phone system with advanced features to streamline communication processes. By adopting innovative software and focusing on performance optimization, I drove operational efficiency, resulting in a notable increase in customer satisfaction and a decrease in employee turnover.Key Deliverables:* Enhanced call center operations, leading to a 30% reduction in response times and a 25% uptick in first-call resolution rates.* Reduced employee turnover by 10% through targeted training and development initiatives.* Oversaw the creation of a robust phone system, resulting in improved call-handling efficiency.* Authored a detailed training manual, significantly improving staff preparedness and service quality.* Spearheaded a program that amplified sales by 245% within a single fiscal year.

Major Responsibilities:I oversaw a $2.5 million inventory, managing purchase orders, receiving, and forecasting to ensure efficient and effective inventory management. I also managed comprehensive product development, sales, marketing, operations, and forecasting for a wide range of services at Melaleuca, including HomeSecurity, Co-Branded Credit Card, ID Theft Protection, and various insurance and discount programs.Key Deliverables:* Directed a diverse team of over 50 call center employees and 5 supervisors across departments such as customer service, inventory control, installation, and sales, enhancing agent efficiency by 50%.* Cultivated and maintained strong relationships with over 20 suppliers and dealers to support business operations.* Developed and implemented programs that drove a 245% increase in sales within one year and improved customer retention by 15% through process optimization.* Designed and launched a quick start installation guide included with every order, enhancing the overall customer experience.

-Hired, Trained, and supported all new Installation Technicians -Conducted pre- and post-installation calls, as well as frequent project assessment, to maximize quality.-Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.-Created training manuals to resolve simple and complex customer issues.-Assisted staff with resolving complex customer issues and implementing targeted solutions.-Delivered continuous training to associates to maximize performance and customer relations skills.-Drove positive customer satisfaction levels by providing successful training to associates.

-Worked with both commercial and residential customers to support their individual security needs-Successfully marketing equipment and answered client questions-Ran cost-benefit analysis and researching the impact of a home security system on the client’s insurance premiums-Helped on average 4-5 families per week protect there homes with a new smart home security system-Account and time management, managed a full customer pipeline

Lafayette, Louisiana Area

Major Responsibilities:I directed all personnel functions in the residential installation departments, including payroll, scheduling, hiring, and disciplinary actions, ensuring compliance with labor laws and fostering a positive workenvironment. I meticulously verified the accuracy and completeness of all work orders and C-forms to maintain financial integrity and client satisfaction. I also ensured that all necessary licenses, permits, andtechnical qualifications required by governmental agencies were obtained and maintained, upholding strict regulatory compliance and minimizing legal risks. Additionally, I trained and monitored employees to enhance daily task performance, providing ongoing feedback and support to drive skilldevelopment and operational excellence.Key Deliverables:* Tracked and analyzed key metrics and business trends related to clients and partners, leveraging insights to optimize operations, improve service delivery, and seize emerging opportunities.* Enhanced customer satisfaction by efficiently resolving technical, on-site, and account issues.* Established and enforced safety policies to protect workers from injury, prioritizing employee well-being and ensuring compliance with safety regulations.* Determined work schedules, sequences, and assignments based on priority, equipment availability, and personnel skills, optimizing productivity and resource allocation to meet project deadlines.* Coordinated maintenance schedules to ensure systems operate at peak performance, minimizing downtime and ensuring consistent service delivery and client satisfaction.* Reviewed project blueprints and specifications to determine workforce requirements, facilitating effective resource planning and allocation for accurate and efficient job completion.

-Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.-Hired, Trained, and supported all new Installation Technicians -Established and enforced clear safety policies to protect workers from injury.-Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.-Coordinated efficient maintenance schedules to keep systems running at peak levels.-Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.-Trained and monitored employees to teach daily tasks and improve performance.

-Installed, tested and serviced alarm systems to determine correction functionality.-Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.-Tracked material and equipment inventory, upkeep and maintenance.-Tested equipment, connections and signals to verify security system functionality.-Communicated with customers regarding progress of equipment installation projects.-Restored malfunctioning devices to original functionality and replaced as necessary.-Inspected fire and security alarm systems for both commercial and residential customers.

-Worked with both commercial and residential customers to support their individual security needs-Successfully marketing equipment and answered client questions-Ran cost-benefit analysis and researching the impact of a home security system on the client’s insurance premiums-Helped on average 3-4 families per week protect there homes with a new smart home security system-Visited the client after installation to foster an ongoing relationship that lead to future business-Completed and passed all necessary training and licensing courses based off of sales locations-Self-generate business leads through creative, traditional and social media marketing-Account and time management, managed a full customer pipeline

Rexburg, Idaho, United States

Vancouver, Washington, United States

Vancouver, Washington, United States