Rae Palmer Email and Phone Number

• Conduct periodic compliance reviews and self-assessments to ensure adherence to regulatory requirements.• Assist in developing and maintaining compliance policies, procedures, and internal controls.• Support the implementation of anti-money laundering (AML) and Know Your Customer (KYC) programs.• Assist in providing compliance training sessions and workshops to employees to promote awareness and understanding of regulatory requirements• Monitor regulatory changes, analyzed their impact on the bank, and implemented necessary adjustments to ensure compliance• Perform Fair Lending Analysis • Review Loans for HMDA reportability and CRA credit• Complaint Management• Prepare and submit regulatory reports, such as CTRs, SARs, HMDA LAR and other required filings, in a timely and accurate manner• Assist in responding to regulatory inquiries and examinations, providing necessary documentation and addressing findings.

• Led the compliance function, overseeing a team of 8 professionals, and ensuring adherence to regulatory requirements.• Developed and implemented a robust compliance program, including policies, procedures, and controls, resulting in a sound compliance management system• Conducted compliance assessments and audits, identifying areas of non-compliance, and implementing corrective actions to mitigate risks.• Collaborated with cross-functional teams to ensure compliance with federal and state regulations, including, TRID, HMDA, Safe Act, ECOA, AML/BSA, FCRA, Fair Lending.• Successfully led the company through regulatory examinations, resulting in an outstanding rating in multiple states• Led risk assessments to identify potential compliance risks and implemented controls to mitigate them.• Provided training and guidance to employees on compliance-related matters, promoting a culture of compliance throughout the organization.

• Managed compliance activities, ensuring adherence to regulatory requirements in the mortgage industry• Developed and implemented compliance policies and procedures, ensuring alignment with applicable laws and regulations.• Monitored industry developments and changes in regulations, updating internal policies and procedures accordingly.• Collaborated with internal stakeholders to develop and deliver compliance training programs to employees.• Managed all consumer complaints, state reporting and regulatory examinations• Prepared and submitted regulatory reports, including HMDA LAR and NMLS Call Reports, ensuring timely and accurate filings.• Supported the implementation of quality control processes, reviewing loan files for compliance and conducting file audits.

• Developed and implemented comprehensive compliance programs, policies, and procedures to ensure adherence to regulatory requirements at a start-up Mortgage Company• Conducted regular compliance audits and monitoring activities, identifying areas of non-compliance and recommending corrective actions.• Led risk assessments to identify potential compliance risks and implemented controls to mitigate them.• Prepared and submitted regulatory reports, including HMDA LAR and NMLS Call Reports, ensuring timely and accurate filings.• Collaborated with cross-functional teams to provide compliance guidance, training, and support, fostering a culture of compliance throughout the organization.• Stayed updated with regulatory changes and communicated the impact to relevant stakeholders, ensuring ongoing compliance.• Demonstrated knowledge of mortgage industry regulations and guidelines, such as RESPA, TILA, HMDA, Fair Lending, and SAFE Act. Familiarity with federal and state laws governing mortgage lending and servicing.

Answers all questions through the compliance question mailboxdevise initiatives to improve workflow and smoother closing processAssure loans in process or closing are in compliance with RESPA-TILA/Know Before You Owe regsAssist staff with understanding of ECS, Loan Estimate and Closing Disclosure changes and functions• Conducted loan reviews and analysis, assessing credit risk, collateral valuation, and compliance with lending standards.• Performed credit risk analysis, assessing borrowers' financial positions, repayment capacity, and loan structures.• Prepared loan review reports, highlighting findings, trends, and recommendations for risk mitigation.• Collaborated with business units to analyze requirements and implement LOS system configuration changes and enhancements.• Assisted in implementing quality control processes to enhance loan portfolio quality and minimize credit risk.• Developed and delivered training programs on LOS functionality and enhancements to improve user adoption and efficiency.• Conducted system testing and quality assurance to ensure accurate and efficient mortgage origination workflows.

Perform compliance audits on all correspondent loans prior to approving purchase and managing the entire workflow processManage Compliance Support mailbox, providing the organization with solutions to any compliance or LOS issues via email, phone or Skype Business screen sharing Works closely with all business channels to assist in smooth a smooth operations production processSuggests compliance training modules to assure teams are in compliance with state and federal regulations as necessaryProvides VA/VA IRRRL workflow data input training to all new branches and Encompass Compliance Service training to the entire company, documenting how to correctly fix common FAILS and ERRORS Subject Matter Expert on Encompass workflow and ECS Review issues with licensing and tracking errors with the NMLS system making sure our licenses were accurately reportedEncompass Administrator Team Member and Authorized company contact for Ellie MaeCreated the correspondent loan review process including, checklists, stacking order and condition sheetsCreated job aides as a quick reference guide to improve workflow and reduce common issuesSubject Matter Expert on TRID process and complianceInvolved in the TRID implementation while assisting with the transition and training modulesAudited loans closed within introductory period to assure compliance and provide feedback if necessaryEvaluated and recommended changes to operational procedures to maximize productivity

Trained company on use of Encompass LOS during initial transition to productAssisted in the implementation of the Centralized Disclosure DeskEdited and revised our Policies and Procedures for distribution Assisted with State Exams

Reviewed and assigned loans to closers to prepare closing packagesManaged and scheduled all loans ready for closing with necessary partiesPrepared closings documents, reviewed and approved final HUD-1 for compliance and accuracy and assured all underwriting conditions were met prior to closeManually calculated net funding amounts and processed outgoing wire tickets for fundingRestructured any High Cost or Higher Priced loans to benefit the customer prior to closingCreated several checklist templates which resulted in a much quicker closing preparation processReviewed title commitments to make sure title was free and clear of any judgments or liens, confirmed ownership and resolved any issues, prior to closingPrepared closing documents for all FHA, VA, 203K, USDA, NJ HMFA and any other specialty loans in our pipelineMaintained a pipeline of at least 50 to 60 loans per monthTrained all new closers on the use of Encompass and Doc Magic and helped them transition to a paperless environmentWorked directly with the senior VP of closing, CEO and Executive VP of operations on policy changes and ideas on how to increase production and make the process smoother