• Develop and implement effective learning solutions, blending instructional design principles and adult learning theories to meet organizational objectives.• Facilitate dynamic and interactive training sessions for diverse audiences, fostering a positive and collaborative learning environment.• Provide expert guidance as an organizational development advisor, partnering with stakeholders to identify needs, drive change initiatives, and enhance overall performance.• Design and deliver customized workshops and programs focused on leadership development, team building, and skill enhancement, tailoring content to align with specific organizational challenges.• Continuously assess program effectiveness using learner and field feedback to refine content and ensure continuous improvement in learning outcomes.

• Collaborated, developed, and facilitated e-Learning courses.• Facilitated Conflict and Leadership programs.• Collaboratively worked with many teams and various role levels.

• Worked as part of an elearning team developing quality digital knowledge solutions• Developed curriculum that adhered to the core principles of Xpan’s Knowledge Experience (KX), ensuring the end product adhered to sound adult learning principles, the client’s style guide and all technical and functional requirements.• Interacted with other multimedia specialists to help with additional development of graphic and elearning education materials.

• Sourced, investigated, selected and implemented LMS• Control and record all learning information in LMS• Design and develop curriculum and courses (online, e-Learning, in-class and blended) using ADDIE model • Develop role-based learning paths in collaboration with department heads• Create leadership learning paths for current, new and potential leaders • Act as strategic partner to Executive team, providing guidance in determining learning needs/knowledge gaps that align to strategic and immediate business goals• Act as videographer (and editor) as needed

• Lead process redesign• Design and develop curriculum and courses (online, e-Learning, in-class and blended)• Facilitate blended, e-Learning and in-class sessions• Built and lead courses on leadership, sales, privacy, and other areas as determined with needs analysis • Control and record information in LMS (SuccessFactors)• Act as strategic partner providing guidance, needs analysis in determining learning needs/knowledge gaps aligning to strategic and immediate business goals • Facilitate Work Reimagined Labs (based on Sprint methodology)• Collaborate on process redesign using Agile methodology• Writer on Storytellers Collective (communications)

• Acted as a change management advisor and project manager, assessing clinic requirements, workflow, providing guidance to the Privacy Officer and direction to physicians and clinic staff in their transition to electronic medical records systems• Liaised with vendors and suppliers as needed in support of the physicians and clinics.

• Delivered computer training (Word 2010) and other hard skill classes• Revised existing supplementary materials, exams and course/classroom practices• Instructed adult students of a wide variety of socio-economic backgrounds