Rae Smith Email & Phone Number

Experienced administrator & business support officerProvision of internal / external customer serviceResponding to complex queries / requestsReviewing & interpreting legislation, awards & policy Conducting research using a range of sourcesMaintaining an organised workspaceTime & priority managementWorking with speed & accuracySupporting a dynamic teamAdvanced computer literacyUsing internal systems for data capture & retrievalUsing internal templates for document preparationManaging multiple projects / tasks concurrently Communicating up, down & across the businessUnderstanding of corporate prioritiesOrganising & attending meetingsWorking with legal & financial informationOrienting new startersTraining & coaching all staff in the use of new systemsManaging schedules & workflow plansWorking in concert with agreed KPIsChampioning a safe & fair workplace; Providing a quality frontline service in the context of delivering Reception & Switchboard Customer Service functions.Undertaking a range of internal administration tasks including processing mail and internal DX, completing record keeping using internal records management systems and Organising and confirming bookings for Travel, Catering, Flights, Accommodation, Pool Assets & Meeting Rooms.Completing a raft of financial process tasks including banking and petty cash handling, accounts payable/receivable, reconciling corporate card accounts, running Sheets for FBT and KIDS Financial Reports.Managing Phone Accounts, Filing, Photocopying, Equipment maintenance, Vehicle Fleet Management, Maintenance & Control, Stores & Stock Control, and maintaining Security System, Swipe Cards, and CCTV. Undertaking the backup processes on a Daily/Monthly basis, completing audits and reviews, providing assistance and training to co-workers, undertaking ad-hocs & ICA’s and managing input into Open Practice - Legal Data Entry & KIDS Legal data.

Charlestown

Phone and counter enquiries, accounts, petty cash,

Creating and managing simple spreadsheets, Ensuring the business site manual is up to date and submitting the Enhanced Service Delivery reports on the progress of building works.Assisting the Manager to review existing office processes, coordinating monthly meetings with progress reports for staff and management and organising correct paperwork for new staff.Ordering new vehicles and mobile phones, liaising with IT regarding new equipment, attending site meetings, organising security & photo ID cards, coordinating signage for new site and organising new stationery for site.Liaising with external organisations regarding the purchase of old furniture, organising training sessions for staff with new phones, fire evacuation & security system and organizing the opening ceremony.

Wagga Wagga Community Services02

Education record

Education record