Raechelle Koshey Email & Phone Number

Kelowna, British Columbia, Canada

• Coordinate + schedule trades, attend walkthroughs, and ensure construction is progressing according to the building outline
• Manage social media accounts (Instagram, Facebook, Website, etc.) and design the layout of all signage and advertisements
• Set up home staging, edit photos, and create online content to maximize exposure
• Identify and meet potential buyers, do showings and walkthroughs, and execute home sales
• Meet with clients and guide them when picking out custom countertops, cabinet layouts, flooring, and all other interior/exterior products and materials
• Write cheques, pay bills, and do all monthly bookkeeping + data entry using Microsoft Office and Sage50 Accounting software

Kelowna, British Columbia, Canada

• Start up a first year Airbnb that now has 50+ five star reviews and counting
• Create a custom welcome package and activity guide outlining guestrules, suggestions and directions
• Act as the main point of contact for guests through the Airbnb app and ensureand enjoyable stay
• Clean the Airbnb after every stay and ensure supplies are adequate
• Maintain Superhost status by gathering feedback and consistently communicating with guests and improving

Vancouver, British Columbia, Canada

• Recruited, interviewed, hired, and trained new employees
• Created and posted weekly schedules while ensuring staff satisfaction based on employee skills, availability, and preference
• Took over R&M duties and maintained the environment of a 10-million-dollar restaurant while hitting sales and labour targets
• Dealt with guest complaints and used conflict resolution to rectify the situation at hand
• Used the roster to create daily floor plans and maximize profits while finding any scheduling discrepancies

Vancouver, British Columbia, Canada

• Ensured that operations ran smoothly, efficiently, and according to industry standards
• Acted as quality control for the restaurant by ensuring guest satisfaction in numerous situations
• Managed a large group of employees on shift as both a manager and a server
• Developed conflict resolution skills and gained face-to-face experience with unhappy customers
• Directed employees while keeping them motivated and on task

Vancouver, British Columbia, Canada

• Worked in an extremely fast-paced environment and improved customer service experience every day
• Up-sold beverages and food items to maximize the overall profits of myself and the establishment
• Managed several tables at a time using strong time-management and prioritization skills
• Maintained the image of my restaurant by consistently going above and beyond for customers and coworkers alike
• Trained and worked with new servers until they were ready to be on their own

Kelowna, British Columbia, Canada

• Worked in an extremely fast-paced environment and improved customer service experience every day
• Up-sold beverages and food items to maximize the overall profits of myself and the establishment
• Managed several tables at a time using strong time-management and prioritization skills
• Maintained the image of my restaurant by consistently going above and beyond for customers and coworkers alike

Kelowna, British Columbia, Canada

• Worked part-time through high school to gain experience
• Was the first face that customers saw when they walked into the restaurant
• Greeted customers in a friendly manner and escorted them to their strategically chosen table while making conversation
• Answered phones and managed reservations
• Used conflict resolution skills to keep hungry customers happy

Bachelor'S Degree, Business Management

Certificate, Interior Decorating

Diploma, Business Administration, Marketing

High School Diploma