– Creating a business case when receiving a RFP and evaluating it prior to submitting a proposal and RFQ.– Studying the details of the project and the exact needs of the client. – Supervising the process of bidding, including the pre-qualification and the company registration and forming a fully-fledged proposal.– Ensuring assigned Telecom projects are completed within budgets and deadlines while meeting client needs, business objectives and design guidelines. · – Monitoring all the technical requirements – WBS, Planning and Scheduling …etc” during all project phases.– Hiring all required staff: Project managers, Engineers, Technicians and Riggers.– Monitoring progress, providing financial control and ensuring quality of project. · – Responsible for ensuring that project managers: o Manage the telecom project team including team leaders, engineers, technicians and riggers.o Coordinating with other departments to ensure that all administrative and financial requirements are met and arranged for prior to project execution.o Develop schedules and budgets for assigned projects. · o Identify and evaluates alternative solutions to best meet project and client requirements. o Ensure all projects are completed – delivered within budgets and schedules while meeting client needs, business objectives and scope of work-SOW. ·– Participate in or oversee the pre-qualification and bid evaluation process, technical clarification, technical proposal for senior management of the client, either operator or vendors. · – Interact with governmental branches and regulatory agencies as required to ensure that projects comply with all applicable legal requirements and regulations. – Present to senior management including board members. – Specially assigned by the chairman of the holding company to be part of the committee that assess and study the future, ongoing and pending projects which are not under my scope.

– Presale support, including bidding, system design, technical proposal, price quotation, presentations, presale testing, porotype and Proof of Concept - POC.– Seek out, identify, develop and close business opportunities with Telecom accounts; Mobily and Zain in Saudi Arabia. – Communicate between Huawei Management, Solutions department and Customer. – Identify key requirements, adapt Huawei solutions for customers' situation and promote full range of Huawei solutions in Electrical & Mechanical.– Manage internal communications among HQ- china, regional office – Bahrain, account managers, delivery, operations and other teams in Huawei Saudi Arabia office to ensure that these requirements are implemented in the products.– Collect, Analyze customer and field needs requirement. Come up with technical approach and proposals matching the customer needs for the project (Temporary solutions: Hajj Season, Eid holidays… etc. or Permanent project: GSM site, Technical buildings, IBS, network Expansion ...etc.) – Identify, Quantify and recommend action plan to address new business opportunities according to overall strategy in E&M solutions department.– Support the enterprise business in telecom sector: Wireless solutions, Enterprise product & services and Operations.– Participating in various events and workshops conducted by telecom operators and government sectors.

Handling 2G, 3G, 4G, LTE, TDD &FDD in customer network and daily Operation and Maintenance tasks as:– Handling RAN, LTE & WiFi scope with customer perspective.– Managing the subcontractors in the central region for each domain.– Dealing with FO/ BO/ FM /SP to process and escalate matrix.– Participate in monitoring of High-season declaration; Eid Al-Fitr. Hajj,,,etc. – Preparing the monthly MNS subcontracts invoice - Sites Quantity. – Random site visits to control our MN Delivery.– Managing the MNS Process and acceptance to control quality.– Mentor daily PAT acceptance process between Projects and Operation teams.– Handling the WFMS tools FM utilization monitor for FLM.– Special assignment: OSS Project - Mobily Account.– Monitor the Network Availability in Central Region.– Coaching the team to cover any unplanned outages.– Achieved with VIP and HUB sites activities and PMR during high seasons (Eid &Hajj holiday)– Achieved PAT acceptance target with project team during the holiday– SP arrangement in the region and ready to any incident.

– Project Management, leading a team of skilled PM’s/ Contractors and overseeing all phases of projects. – Defining project scope, goals and deliverables that meet the business requirements through RFP and RFQ committees. – Effectively communicating project expectations to team members and stakeholders in a timely manner. – Delegating tasks and responsibilities to appropriate personnel. – Identifying and resolving issues and conflicts within the Projects team. – Planning, scheduling & reviewing the day-to-day operations & maintenance activities related to the collaboration, modification and maintenance of Telecom Power Plants, equipment and systems in the Region. – Supervise the installation & commissioning of new sites. – Supervise and provide coaching and expertise to the Service team on a daily basis. – Maintaining proper reporting of all inventory, service, fault reports, spear parts and targets. – Study the invoicing of upgrade, replacement and Improvements of any related projects under Electrical & Mechanical - Operation and Maintenance scope.

– Resolved Core Complaints for our Elite and VIP Subscribers. – Resolved Service Requests using Siebel for troubleshooting, resolution, and root cause analysis & reporting. – Analyzed customer needs and resolved problems in a timely manner. – Escalated Service Requests to the appropriate resources and track resolution. – Ensured that deadlines and department SLAs are met.– On Call for Outage response and escalations. – Analyzed the team Service Calls & Identified Trends.

– Resolved Core Complaints for our Elite Subscribers. – Resolved Service Requests using Siebel for troubleshooting, and resolution. – Analyzed customer needs and resolved problems in a timely manner. – Ensured that deadlines and SLAs are met. – Ensured compliance with policies and regulations, and that all issues are addressed and resolved.

– Achieved Sales Targets. – Listened to customer requirements and presented appropriately to make a sale. – Built customer relationships by providing prompt and exceptional sales and after-sales service. – Responded to incoming email and phone enquiries. – Acted as a contact between the company and its existing and potential markets. – Negotiated the terms of an agreement and closed sales. – Represented the company at trade exhibitions and events. – Attended team meeting and shared best practice with colleagues. – Maximized store profitability through efficient management of inventory (including shipping and receiving), cash flow and reporting. – Demonstrated a constant and up-to-date expertise of Mobily products, services and policies. – Prepared reports by collecting, analyzing, and summarizing information.