Maximo Expertise: MAXIMO focus lies within the following areas:- Install & Configure Maximo 6.x/7.1.x, customizing Maximo applications. Developing Maximo reports using eclipse BIRT IDE. Developing Maximo reports using Actuate 9 e.Report Designer Professional. Developing Maximo reports using Actuate 8 e.Report Designer Professional. Developing Maximo reports using Actuate 7 e.Report Designer Professional. Configuring and installing Actuate iServer with Maximo. Analyzing/Specifying requirements for Maximo reports with end users. Gathering Business Client Requirements/Analyzing Current Processes. Analyzing and specifying the requirements of MAXIMO new Application with the end users. Actuate/BIRT Training to clients and in-house staff. Maximo Application Designer/System Admin Training to clients and in-house staff. Automating Business Processes using Workflow Designer. Support issues for the above.

 Provide technical support to telephone and email requests from users for all PC hardware, software and associated peripherals. Pro-actively provide information to users on the progress of outstanding support calls. Log support calls and document their outcome to facilitate the resolution of common queries. Contribute to ensuring that the Help Desk systems and software are kept up to date and messages are passed on and feedback received promptly. Deploy PCs and associated peripherals including new installations and the redeployment of existing equipment. Install and configure operating systems to agreed standards under the direction of the IT manager. Install and configure software to agreed standards under the direction of the IT manager. Maintain the existing PCs and peripherals to standards determined by the Team Leader, by performing upgrades, new installations and carrying out routine procedures.  Help the Support Assistants develop their skills and knowledge with respect to front-line support. Install and configure Cisco Router and switches. Database backup from server using Linux operation system.