Raed Alghamri Email & Phone Number

Ajman, United Arab Emirates

Spearhead business analysis initiatives, enhancing processes, functionality, and stakeholder communication. Drive strategic initiatives for organizational transformation and innovation.Key Achievements:• Implemented enterprise-wide adaptable workflow system, yielding 30% efficiency improvement through innovative process redesign.• Orchestrated mobile app redesign, increasing user satisfaction by 25% via user-centric design and innovative UX strategies.• Facilitated 100+… Show more Spearhead business analysis initiatives, enhancing processes, functionality, and stakeholder communication. Drive strategic initiatives for organizational transformation and innovation.Key Achievements:• Implemented enterprise-wide adaptable workflow system, yielding 30% efficiency improvement through innovative process redesign.• Orchestrated mobile app redesign, increasing user satisfaction by 25% via user-centric design and innovative UX strategies.• Facilitated 100+ high-level stakeholder workshops, aligning executives on strategic initiatives.• Reduced integration timelines by 40% through advanced documentation and stakeholder management across four organizations.Strategic Initiatives:• API Integration Ecosystem: - Managed cross-organizational project with Ajman Municipality and three utilities/telecom partners. - Achieved 50% reduction in data processing times using advanced BA techniques. - Coordinated stakeholders across four organizations, ensuring alignment and timely delivery.• LIMS Transformation: - Authored RFP and SRS documents for enterprise-wide implementation. - Orchestrated vendor selection against 20+ mission-critical criteria. - Designed integrations improving data accuracy by 35% and reducing manual entry by 60%.Digital Transformation Portfolio:• Smart Services: Enhanced mobile app, increasing user engagement by 40%.• ASAB: Implemented TIBCO-based integration platform, connecting 10+ mission-critical systems.• NASHEET: Pioneered RPA implementation, automating 5 core processes and reducing processing time by 70%.• AMAR and TASDEEQ: Delivered end-to-end process automation, improving efficiency by 45%.• QAREEB: Implemented video conferencing, reducing in-person visits by 30% and boosting satisfaction by 20%. Show less

Dubai, United Arab Emirates

Forged strategic partnerships between business stakeholders and IT development teams. Resolved functional and technical issues, troubleshooted data/transaction anomalies, and identified opportunities for leveraging new functionalities within business applications.Led gap analysis initiatives to bridge the divide between current deployments and future requirements driven by organizational growth, strategic shifts, and evolving needs. Championed cross-functional collaborations to address… Show more Forged strategic partnerships between business stakeholders and IT development teams. Resolved functional and technical issues, troubleshooted data/transaction anomalies, and identified opportunities for leveraging new functionalities within business applications.Led gap analysis initiatives to bridge the divide between current deployments and future requirements driven by organizational growth, strategic shifts, and evolving needs. Championed cross-functional collaborations to address business process and systems challenges.Solidified project success through:• Elicitation, analysis, and communication: Defined project business requirements, analyzed them meticulously, and guided development teams towards optimal solutions.• Process visualization: Created business flow diagrams, process flow diagrams, use cases, and data flow diagrams for clear communication and project comprehension.• Project support: Provided in-depth assistance at various project stages, including task analysis and documentation.• Knowledge transfer: Developed comprehensive functional specification documents and user interface guides for end-user reference.• Quality assurance: Executed robust test scenarios and scripts, ensuring projects met client requirements and delivered on intended functionalities.Key Achievements:• Automated business processes for DTPS (Sharjah, UAE) - 40% operational efficiency boost.• Implemented CRM system for FANR (Abu Dhabi, UAE) - 35% enhanced stakeholder engagement.• Developed critical security and organizational systems for MOI (Abu Dhabi, UAE) - strengthened national security infrastructure.• Streamlined service delivery for PAMA (Kuwait) - Oracle WebCenter & workflow implementation (50% improvement).• Optimized internal processes for Ministry of Social Development (Bahrain) - Oracle WebCenter & workflow implementation (30% processing time reduction). Show less

Dubai, United Arab Emirates

Oversaw the entire software development testing lifecycle from requirements analysis to user acceptance testing (UAT) and release.Championed meticulous test planning:• Defined testing objectives and quality criteria.• Formulated robust testing strategies and recommended optimal testing approaches.• Ensured seamless integration of testing and development activities.Established robust testing frameworks:• Advocated for and implemented functional and non-functional… Show more Oversaw the entire software development testing lifecycle from requirements analysis to user acceptance testing (UAT) and release.Championed meticulous test planning:• Defined testing objectives and quality criteria.• Formulated robust testing strategies and recommended optimal testing approaches.• Ensured seamless integration of testing and development activities.Established robust testing frameworks:• Advocated for and implemented functional and non-functional testing standards within the software development lifecycle.• Designed and developed comprehensive test cases aligned with Software Requirements Specifications (SRS) and Software Design Descriptions (SDD) in collaboration with Business Analysts and Systems Development Officers.Championed cross-functional collaboration:• Actively participated in peer reviews of software development cycle deliverables (e.g., SRS, SDD).• Bridged communication gaps between development, QA, and business units within cross-functional initiatives.Ensured flawless system integrity:• Executed regular integration testing and system testing against various Windows operating system versions.• Managed and conducted UAT processes with high-profile clients, guaranteeing alignment with strategic business objectives.Streamlined automation and reporting:• Designed, developed, and implemented reusable and maintainable automated test scripts utilizing available tools.• Prepared insightful reports on testing progress and outcomes, contributing to key product decisions.Key Achievements:• Developed comprehensive test plans for mission-critical systems, ensuring thorough coverage.• Managed UAT processes with high-profile clients, aligning them with strategic business objectives.• Prepared detailed reports on testing outcomes, impacting key product decisions. Show less

Dubai, United Arab Emirates