Solutions Manager
Current1) Managed projects and delivered solutions to clients: Zappos.com, Whiting Petroleum, Southern California Edison, and Thrifty Co.2) Oversaw support for all clients implementing products in my portfolio3) Served as the primary escalation point for all the projects and clients within my portfolio4) Worked with stakeholders and management to create future plans for business expansion and technology roadmaps5) Advised stakeholders to develop processes around the solution framework and designed data structures to generate Regulatory Compliance KPIs6) Conceptualized, developed and executed a new ECM Rapid Deployment methodology and partnered with vendors to develop OEM products7) Executed regular project progress reports to stakeholders, management, and executives