Raegan Jones Email and Phone Number
I am a dynamic and employee-focused leader with a proven track record in the technical support industry. I have experience in organizational change and management, and I am committed to fostering organizational health and culture. I excel at mentoring and training new hires, delivering exceptional customer service in fast-paced environments, and I thrive in both virtual and interpersonal communication. I am skilled in developing behavior-based incentive programs to drive performance. I hold a Bachelor of Science in Industrial and Organizational Psychology from the University of Phoenix and am passionate about lifelong learning and continuous professional development.
Comcast
View- Website:
- comcast.com
- Employees:
- 75807
-
Channel Support ManagerComcast Oct 2024 - Present -
Technician Center Of Excellence SupervisorComcast Aug 2023 - Oct 2024 -
Customer Service Operations ManagerComcast Aug 2022 - Jun 2023 -
Interim Manager Business Process Effectiveness TeamComcast Jun 2022 - Aug 2022 -
Technician Center Of Excellence SupervisorComcast Jan 2020 - Jul 2022Washington -
Technician Support Center SupervisorComcast Jun 2017 - Jan 2020Passionate people leader with a focus on employee engagement and satisfaction. Looking to continue a focus on organizational health! -
Technician Support CenterComcast Jan 2016 - Jun 2017EverettProvided excellent customer service and clear direction to field partners on day of job support including but not limited to work order entry, troubleshooting, customer escalations and credits. -
Cae3 RepairComcast Jan 2013 - Jan 2016EverettAdvanced through Career progression in three product repair. Customer focus mindset and efficient call handling. Participated in the SME (Subject Matter Expert) program through various iterations such as focus on AHT and customer escalations. -
Shift SupervisorTaco Bell Sep 2010 - Jan 2013Snohomish CountyQuickly advanced to a leadership role and was the Customer Service Superstar through out the entire franchise. This role consisted of mentoring new hires and improving the customer experience through trainings and incentives.
Raegan Jones Education Details
-
Industrial And Organizational Psychology -
3.2 Gpa
Frequently Asked Questions about Raegan Jones
What company does Raegan Jones work for?
Raegan Jones works for Comcast
What is Raegan Jones's role at the current company?
Raegan Jones's current role is Employee-focused Manager, passionate about org health..
What schools did Raegan Jones attend?
Raegan Jones attended University Of Phoenix, Everett Community College.
Who are Raegan Jones's colleagues?
Raegan Jones's colleagues are Ernie Jones, Shane Loc, Alexandra Jones, Jackie Ortiz, Mba, Gregory Derevianko, Scott Engle, Adam Maronek.
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Raegan Jones
Co Owner At Jones & Co. Office Administrator At Covenant Academy | Economics & Finance Major With A Minor In Real Estate | Mitchell College Of Business Graduate | Seeking Entry-Level Real Estate Job OpportunitiesMobile, Al -
Raegan Jones
Communication Studies, Educational Media And Political Science Student At James Madison UniversityGreater Richmond Region -
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