● Assist both internal and external customers supporting their rental needs● Take incoming calls which consist of rate quotes, general questions, insurance companies, dealerships, repair shops,and other vendors● Initiate rental contract based on customer reservations or on-the-spot need● Provide administrative support and basic accounting functions such as: research and billing support tasks, accountsreceivables, transfer and key logs, run miscellaneous reports, and supply maintenance● Handle customer complaints, and provide appropriate solutions and alternatives; follow up to ensure resolution

Assist IDD children, children with IEPS, and children with academic challenges in an afterschool program● Work on academics and behavior with the individuals● Assist with schoolwork, complete enrichment lessons● Develop and facilitate activities around social editorial development which include; effective communication skills,conflict resolution skills, self-esteem building, and critical thinking● Complete therapeutic activities with the children such as art, gym activities, etc.● Document children’s behavior daily, ensuring data collection, record keeping, and reports are clear and timely● Developed and maintained relationships with community partners: schools, city and county, as well as other youthadvocacies

Worked with children under child protection services● Assisted the parents who were going through substance abuse, domestic violence, mental health issues, non-compliant in parole, ect.● Worked on goals and life plans with clients7/2022-Present ● Conducted monthly check ins with the adults, and bimonthly check ins with the children● Completed safety check home visits to ensure living conditions were suitable● Called schools to check in on the children and how their grades were● Checked in with clients and their therapists/social workers to ensure they were going to their treatment